Coach

Coach reviews

26 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
92%
Would buy here again
Ordering
8.6
Service
9.0
Pricing
8.0
Delivery
8.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

My new bag

9.5

"I just got a new bag and I'm totally loving it. It's so cute and fits all my stuff just right. I can't wait to use it every single day!"

Most Voted

Leather tote purchase

9.5

"I just got this leather tote and let me tell you, it's really well-made. The craftsmanship is top-notch and the quality of the leather is even..."

Reviews (26)

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My new bag

T

25 reviews

9.5
Overall Rating
Would buy here again
Yes

I just got a new bag and I'm totally loving it. It's so cute and fits all my stuff just right. I can't wait to use it every single day!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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First luxury bag purchase

E

6 reviews

9.5
Overall Rating
Would buy here again
Yes

After doing a lot of research, I finally treated myself to a fancy bag. I came across a good deal and thought why not, so I went ahead with the purchase. Ordering was easy peasy, and the company kept me in the loop about my shipment. When the package arrived, I was pleasantly surprised by how nicely everything was packed. The bag was just the right size and versatile for any occasion, which put a big smile on my face. Overall, I'm super happy with my buy and can't wait to add more fancy bags to my collection down the road.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Recent bag purchase

A

6 reviews

9.5
Overall Rating
Would buy here again
Yes

The bag I bought recently is just so amazing, eh! I've been checking it out for a while and I couldn't contain my excitement when I finally got it. The quality is top-notch and it totally met all my expectations. The delivery was super fast, it came the next day without any extra charge. They did a great job with the packaging to make sure the bag arrived in perfect shape. Honestly, I'm really happy with my purchase and would totally recommend it to others, for sure.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Crossbody Bag, Sale Price, Additional 20% Off

B

5 reviews

10.0
Overall Rating
Would buy here again
Yes

Who doesn't love a good deal, eh? I found this amazing crossbody bag on sale and even got an extra 20% off by using a code on the website. The bag is so pretty, I'm thrilled with my purchase. Plus, it showed up super fast, just three business days later. All in all, it was a fantastic shopping experience and I'm a very happy customer, for sure!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Received order on time, superb packaging

G

4 reviews

9.5
Overall Rating
Would buy here again
Yes

I just got my order and it came right on time. The packaging was really well done, I was impressed! The item was clearly handled with care because it arrived in perfect condition. I'm really happy with what I bought and I would totally suggest this company to others for their great attention to detail and customer service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Beautiful bag purchase for daughter's birthday

E

5 reviews

8.0
Overall Rating
Would buy here again
Yes

I recently bought a really nice bag from this store as a present for my daughter's birthday. The bag was really well made and had a great design, and my daughter loved it. But I was kinda bummed when I found out the day after I bought it that I could have gotten the same bag for £70 less somewhere else. Even so, I'm still happy with the purchase overall.

Detailed Ratings

Order
8.0
Service
10.0
Price
6.0
Delivery
8.0

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First purchase - Loved the product

A

5 reviews

9.5
Overall Rating
Would buy here again
Yes

My first time shopping at the store was amazing! The item I bought was exactly what I needed - the right size and so versatile. And can you believe it? It arrived in less than 2 days! Overall, my shopping experience was really pleasant.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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New bags purchased

R

4 reviews

9.0
Overall Rating
Would buy here again
Yes

I really enjoy coming to this store because the people who work here are super friendly and always ready to help! They even brought out some bags from the back that weren't on display. The purses they have are fantastic and I believe they are worth the price! My previous bag lasted forever, so now I think it's time for a fresh one!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Late delivery for birthday gift

M

8 reviews

7.5
Overall Rating
Would buy here again
Yes

I ordered some stuff on May 4th but only one part has shown up so far. The other part is missing and it's for my friend's birthday. I was counting on it to come on time, but nope! It's so frustrating. Coach really needs to step up their shipping game, seriously! Like, why can't they get it right?

Detailed Ratings

Order
6.0
Service
8.0
Price
10.0
Delivery
6.0

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Cassie 19 with Spring Flower decor

R

1 reviews

7.0
Overall Rating
Would buy here again
Yes

The Cassie 19 with Spring Flower decor that I bought was absolutely beautiful, eh? But when it arrived, I was a bit bummed out about the state it was in, y'know? When I opened the dustbag, eh, I saw some dirt or marks on the front. At first, I was like, "Oh, noooo," but I decided to just go with it because I needed it for a trip and I really liked the look. I managed to clean off the marks with a gentle cleaner, but I kinda wished it had been packed more carefully and checked before it got shipped out. It seemed like it had been sitting on a shelf or maybe returned by someone and not properly cleaned. The bag itself is really nice, but the packaging and the way it arrived could have been better, you know what I mean?

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

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Handbag purchase on sale

W

2 reviews

9.0
Overall Rating
Would buy here again
Yes

I got this handbag on sale, and it was a great deal! I've been wanting it for a while, so when it went on sale, I had to have it. The quality is amazing, even better than I expected. It arrived pretty quickly after I ordered it, which was a nice surprise. The outer box was a bit squished, but I was happy to see that the handbag was safe and sound in its dust bag. There were no marks or scratches on the leather, thanks to the careful packaging. I really appreciate the attention to detail and care that the company showed in sending me my new handbag.

Detailed Ratings

Order
8.0
Service
10.0
Price
10.0
Delivery
8.0

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Quality handbag on sale

A

19 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought the nicest handbag on sale at this store, and honestly, I was so impressed by how good it is. The material is really solid and the design is just classic. It's such a good deal for what I paid for it. I think I'm going to start collecting these handbags now - they're just way too nice to pass up! ❤️👜

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

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Leather handbag

D

7 reviews

8.0
Overall Rating
Would buy here again
Yes

My experience ordering was kinda frustrating. It took forever because of technical problems, and my discount code didn't work when I tried to pay. I had to message Customer Service on WhatsApp two times to deal with it. But they got back to me quick and gave me a fix for the discount issue, so fingers crossed it works next time! On the bright side, the product packaging was top-notch and the handbag itself was gorgeous and really well-made.

Detailed Ratings

Order
6.0
Service
8.0
Price
8.0
Delivery
10.0

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Super nicely packaged bag

H

21 reviews

6.0
Overall Rating
Would buy here again
No

The bag arrived in this huge box and was nicely packaged. But oh well, no fancy box, just the dust bag. But you know what, who cares, the bag is absolutely beautiful! It took such a long time to get here, like seriously forever. And we even had to pay extra for shipping, which is not cool. But you know what, I absolutely adore this bag!

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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My new purse

A

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought this really awesome purse that fits all my school stuff. It came in a really nice box and was delivered super quickly.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Versatile design bag

N

18 reviews

9.5
Overall Rating
Would buy here again
Yes

The bag came in really nice packaging with all the papers and extra stuff. It looks just as amazing as it did online. It's got a versatile design that can go from day to night no problem. There's plenty of space for all my stuff and a few extra things too. Overall, I'm super happy with it.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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1 bag loved, 1 bag returned

C

19 reviews

8.0
Overall Rating
Would buy here again
Yes

The website was so easy to use, eh, and I found the bag I wanted right away. The delivery was quicker than I thought, which was a nice surprise, eh. But when I got the bags, I noticed that one didn't look as good as in the picture online. The return process was easy, eh, but now I'm just waiting for my refund, eh.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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First online purchase

W

21 reviews

9.5
Overall Rating
Would buy here again
Yes

This was my first time buying something online and I gotta say, I was really impressed with how it all went down. When I placed my order, the communication was on point and everything went super smoothly. I was honestly shocked when my item arrived only three days later, way faster than I expected. The product itself is top-notch quality and I'm really happy with my purchase.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Fantastic deal on a stunning bag

B

8 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta tell ya, the deal I scored on this beautiful bag was unreal! It arrived super quick, and let me tell ya, the quality was top-notch. Whenever I rock it, I get so many compliments from everybody. It's a real showstopper and I'm over the moon with my buy.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
10.0

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White 26 bag, charm, strap issue

B

20 reviews

6.5
Overall Rating
Would buy here again
Yes

Sure thing! Here's the improved text:

Hey there, I'm having a bit of trouble with my bag charm strap. Can you help me out?

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
8.0

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About Coach

Yes. Coach, Inc., now known as Tapestry, Inc., is a multinational luxury fashion company based in New York City. It was founded in 1941 as a family-run workshop in a Manhattan loft, initially focusing on the production of high-quality leather goods. Over the decades, Coach has evolved into a leading design house of modern luxury accessories and lifestyle collections. The company's product offerings have expanded to include bags, small leather goods, footwear, ready-to-wear, outerwear, watches, weekend and travel accessories, scarves, sunwear, fragrances, jewelry, and other lifestyle products. Coach is known for its commitment to craftsmanship, high-quality materials, and innovative designs that combine traditional aesthetics with modern functionality.

🌟 How did Coach shine for you?

Contact Information

🌐 uk.coach.com

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Last update: November 29, 2024

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