
GeekBuying reviews
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Spotlight: What are our customers saying?
Almost bought the wrong bike
"I actually spotted this bike on a buddy's Instagram and was tempted right away, but I had doubts about sizes and shipping differences — and ri..."
Yay for reliable website and on-time delivery!
"The product I ordered arrived really fast, just in 10 days! I would totally suggest this website. I haven't had to contact customer service ye..."
Reviews (27)
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Almost bought the wrong bike
1 reviews
I actually spotted this bike on a buddy's Instagram and was tempted right away, but I had doubts about sizes and shipping differences — and rightly so. Changing the shipping country sneaked in a men’s model and I ordered the wrong one. I messaged support in the chat, they fixed it fast, cancelled and promised a refund in three business days. Not perfect, but service took the worry away.
Detailed Ratings
Almost bought the wrong bike
I actually spotted this bike on a buddy's Instagram and was tempted right away, but I had doubts about sizes and shipping differences — and rightly so. Changing the shipping country sneaked in a men’s model and I ordered the wrong one. I messaged support in the chat, they fixed it fast, cancelled and promised a refund in three business days. Not perfect, but service took the worry away.
Quick, practical and mostly solid
8 reviews
packaging could be more eco-friendly — for me, still works fine for daily use.
Detailed Ratings
Quick, practical and mostly solid
packaging could be more eco-friendly — for me, still works fine for daily use.
Unexpectedly solid value
3 reviews
I was unpacking it on my lunch break and that’s when I knew I’d made the right choice. Product matched the official pics but cost less, and they included a couple of small extras I hadn’t expected — nice surprise. I use it every morning for my commute and at home too; it’s been reliable so far. Customer service isn’t 24/7 but they answered within hours and actually sorted a minor issue. All in all, solid value and I’d buy from them again.
Detailed Ratings
Unexpectedly solid value
I was unpacking it on my lunch break and that’s when I knew I’d made the right choice. Product matched the official pics but cost less, and they included a couple of small extras I hadn’t expected — nice surprise. I use it every morning for my commute and at home too; it’s been reliable so far. Customer service isn’t 24/7 but they answered within hours and actually sorted a minor issue. All in all, solid value and I’d buy from them again.
Quick turnaround, legit
3 reviews
I had a small issue and they re-shipped the item right away, no fuss. Still a little cautious after past bad buys, but honestly pretty happy now.
Detailed Ratings
Quick turnaround, legit
I had a small issue and they re-shipped the item right away, no fuss. Still a little cautious after past bad buys, but honestly pretty happy now.
Quick screen swap, minor hassle
12 reviews
I first spotted the RG556 on a Reddit thread and bought it from Geekbuying. The console worked at first but the touchscreen went dead after about a week. I opened a support ticket; replies were straightforward and they sent a replacement screen free of charge. The part arrived quickly, though fitting it was fiddly — tiny screws and awkward ribbon cables — so I used a teardown guide. After reassembly it’s working fine. I told a buddy about their support; not perfect, but reliable.
Detailed Ratings
Quick screen swap, minor hassle
I first spotted the RG556 on a Reddit thread and bought it from Geekbuying. The console worked at first but the touchscreen went dead after about a week. I opened a support ticket; replies were straightforward and they sent a replacement screen free of charge. The part arrived quickly, though fitting it was fiddly — tiny screws and awkward ribbon cables — so I used a teardown guide. After reassembly it’s working fine. I told a buddy about their support; not perfect, but reliable.
Almost missed out
9 reviews
I kept staring at the listing for days before clicking buy — a buddy on a local makers' Slack sent me the link and I was half convinced it was too good to be true. I worried about long waits, customs, and whether they'd actually include sample filament. Turns out those worries melted away. It shipped fast, tracking was clear, and the printer showed up in under a week. The free filaments arrived a couple days later after I pinged support — got an actual person back to me within hours, not an auto-reply. Setup was easy enough, prints are solid, and honestly I'm pretty relieved. Would buy again and tell that same friend to go for it.
Detailed Ratings
Almost missed out
I kept staring at the listing for days before clicking buy — a buddy on a local makers' Slack sent me the link and I was half convinced it was too good to be true. I worried about long waits, customs, and whether they'd actually include sample filament. Turns out those worries melted away. It shipped fast, tracking was clear, and the printer showed up in under a week. The free filaments arrived a couple days later after I pinged support — got an actual person back to me within hours, not an auto-reply. Setup was easy enough, prints are solid, and honestly I'm pretty relieved. Would buy again and tell that same friend to go for it.
Got a new tablet for school
1 reviews
I just picked up this awesome tablet for school and I love it! I can play games and do all my homework on it. Way better than my old one that was so slow. The quality is top-notch and the price was totally fair. The customer service was fantastic, they helped me choose the perfect tablet and it got here really quick. Big thanks to GeekBuying!
Detailed Ratings
Got a new tablet for school
I just picked up this awesome tablet for school and I love it! I can play games and do all my homework on it. Way better than my old one that was so slow. The quality is top-notch and the price was totally fair. The customer service was fantastic, they helped me choose the perfect tablet and it got here really quick. Big thanks to GeekBuying!
My new toy
8 reviews
I got this awesome new gadget that broke after using it for almost a year. I reached out to customer support and they were super nice and helpful. They said to send it back and after a week, they let me choose a new one around the same price. A week later, my new toy showed up and it works great! The communication was quick and clear, and the support was really kind.
Detailed Ratings
My new toy
I got this awesome new gadget that broke after using it for almost a year. I reached out to customer support and they were super nice and helpful. They said to send it back and after a week, they let me choose a new one around the same price. A week later, my new toy showed up and it works great! The communication was quick and clear, and the support was really kind.
Projector with stain
2 reviews
I picked up this super cool projector the other day, but when I opened the box, there was this weird stain on it. I was totally bummed out because I was really looking forward to setting it up and trying it out. But I decided to reach out to customer service, and let me tell you, they were so friendly and helpful! They swapped it out for a brand new one right away, no hassle at all. I was over the moon because the projector was on sale for a really good price. Definitely the best customer service I've ever experienced!
Detailed Ratings
Projector with stain
I picked up this super cool projector the other day, but when I opened the box, there was this weird stain on it. I was totally bummed out because I was really looking forward to setting it up and trying it out. But I decided to reach out to customer service, and let me tell you, they were so friendly and helpful! They swapped it out for a brand new one right away, no hassle at all. I was over the moon because the projector was on sale for a really good price. Definitely the best customer service I've ever experienced!
First time order
1 reviews
I recently bought something from this online store for the first time, and I gotta say, I was really impressed with how everything went. The website was easy to use, the product info was clear, and checking out was a breeze.
Detailed Ratings
First time order
I recently bought something from this online store for the first time, and I gotta say, I was really impressed with how everything went. The website was easy to use, the product info was clear, and checking out was a breeze.
Projector
1 reviews
Before I placed my order, I contacted customer service and was so happy with how quick and helpful they were. Sophie, the rep, not only answered all my questions but also hooked me up with the warehouse's contact info. Plus, she even threw in a sweet discount coupon for my projector purchase. The service was top-notch and I really felt like they wanted me to have a great experience. I can't wait for my item to arrive and I'm sure the excellent service will carry through to the delivery too.
Detailed Ratings
Projector
Before I placed my order, I contacted customer service and was so happy with how quick and helpful they were. Sophie, the rep, not only answered all my questions but also hooked me up with the warehouse's contact info. Plus, she even threw in a sweet discount coupon for my projector purchase. The service was top-notch and I really felt like they wanted me to have a great experience. I can't wait for my item to arrive and I'm sure the excellent service will carry through to the delivery too.
Monitor purchase
3 reviews
Let me tell you about my recent experience buying a monitor from this online store. Everything was going well until I had trouble with a coupon code not working at checkout. Luckily, the customer service team was really understanding and fixed the problem right away. Because of them, I was able to finish my purchase without any problems.
Detailed Ratings
Monitor purchase
Let me tell you about my recent experience buying a monitor from this online store. Everything was going well until I had trouble with a coupon code not working at checkout. Luckily, the customer service team was really understanding and fixed the problem right away. Because of them, I was able to finish my purchase without any problems.
Order change request
1 reviews
I had to make a change to my order not long ago, and the chat agent who helped me out was super quick and efficient. It took no time at all, maybe just a few minutes, to get everything sorted. Not only did they fix my request right away, but they also gave me back the extra money I paid for the item that was cheaper. I was really happy with the customer service I got – it was top-notch!
Detailed Ratings
Order change request
I had to make a change to my order not long ago, and the chat agent who helped me out was super quick and efficient. It took no time at all, maybe just a few minutes, to get everything sorted. Not only did they fix my request right away, but they also gave me back the extra money I paid for the item that was cheaper. I was really happy with the customer service I got – it was top-notch!
Anbernic RG35XX
32 reviews
I got this Anbernic RG35XX as a present from an online store, eh. I gotta say, it was really awesome and I had a blast using it for a few months, you know. But then, outta nowhere, the screen decided to call it quits after just three months, eh. So, I reached out to GeekBuying's support team, and let me tell ya, they were top-notch! They got back to me real quick and sorted out sending me a new device with no fuss at all. I gotta give 'em props for being so efficient and helpful in fixing the issue. Thanks a bunch for the stellar service, eh!
Detailed Ratings
Anbernic RG35XX
I got this Anbernic RG35XX as a present from an online store, eh. I gotta say, it was really awesome and I had a blast using it for a few months, you know. But then, outta nowhere, the screen decided to call it quits after just three months, eh. So, I reached out to GeekBuying's support team, and let me tell ya, they were top-notch! They got back to me real quick and sorted out sending me a new device with no fuss at all. I gotta give 'em props for being so efficient and helpful in fixing the issue. Thanks a bunch for the stellar service, eh!
Mini PC purchase
1 reviews
So I bought this mini PC online, but it turned out they didn't actually have it in stock when I placed my order. It caused a bit of a delay in getting it shipped to me. But they sent me an email right away to let me know about the delay, which was nice of them. The mini PC finally arrived 18 days later. The emails they sent me about the delay were clear and helpful. One thing they could do better is include a direct link to the shipping company's tracking service (GLS in this case) in the email, instead of having to search for it. Sometimes using different tracking sites can be confusing. But overall, my experience was good.
Detailed Ratings
Mini PC purchase
So I bought this mini PC online, but it turned out they didn't actually have it in stock when I placed my order. It caused a bit of a delay in getting it shipped to me. But they sent me an email right away to let me know about the delay, which was nice of them. The mini PC finally arrived 18 days later. The emails they sent me about the delay were clear and helpful. One thing they could do better is include a direct link to the shipping company's tracking service (GLS in this case) in the email, instead of having to search for it. Sometimes using different tracking sites can be confusing. But overall, my experience was good.
Electronics
1 reviews
I've been ordering stuff from this online store for a bunch of years now, and I've always been happy with what I've gotten and how they treat customers. But, I ran into a problem recently with a wonky battery in something I bought. I got in touch with them, and they came back to me quick, sending out a new battery right away. I was really impressed by how fast they fixed the problem and how willing they were to help me out.
Detailed Ratings
Electronics
I've been ordering stuff from this online store for a bunch of years now, and I've always been happy with what I've gotten and how they treat customers. But, I ran into a problem recently with a wonky battery in something I bought. I got in touch with them, and they came back to me quick, sending out a new battery right away. I was really impressed by how fast they fixed the problem and how willing they were to help me out.
Smartphone purchase
8 reviews
The phone I got from this website was way better than I thought it would be. It was top quality and looked just like the pictures online. The person selling it was super professional and always got back to me quickly with answers to all my questions, which made buying it really easy. I totally recommend buying from them, and I'll definitely be back myself.
Detailed Ratings
Smartphone purchase
The phone I got from this website was way better than I thought it would be. It was top quality and looked just like the pictures online. The person selling it was super professional and always got back to me quickly with answers to all my questions, which made buying it really easy. I totally recommend buying from them, and I'll definitely be back myself.
Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner Repair
2 reviews
Eh, so I got this new Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner from GeekBuying, right? I gotta say, I was totally blown away by how awesome it is. But then, I messed up and broke a piece of it, my bad. But you know what? GeekBuying totally came through and fixed it up in less than a week, even though they didn't have to. Their customer service was top-notch and they were super quick about it. I've bought other stuff from them too and it's always been smooth sailing. I definitely recommend GeekBuying for all your online shopping needs, eh.
Detailed Ratings
Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner Repair
Eh, so I got this new Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner from GeekBuying, right? I gotta say, I was totally blown away by how awesome it is. But then, I messed up and broke a piece of it, my bad. But you know what? GeekBuying totally came through and fixed it up in less than a week, even though they didn't have to. Their customer service was top-notch and they were super quick about it. I've bought other stuff from them too and it's always been smooth sailing. I definitely recommend GeekBuying for all your online shopping needs, eh.
Electronic Gadgets purchase
30 reviews
My experience with GeekBuying was awesome! The service was amazing and the products I got were really good quality. I was pleasantly surprised that my items arrived earlier than I thought. Ordering was easy and fast, I found the electronic gadgets I wanted with no trouble. I'm super happy with my experience and would totally suggest GeekBuying to others.
Detailed Ratings
Electronic Gadgets purchase
My experience with GeekBuying was awesome! The service was amazing and the products I got were really good quality. I was pleasantly surprised that my items arrived earlier than I thought. Ordering was easy and fast, I found the electronic gadgets I wanted with no trouble. I'm super happy with my experience and would totally suggest GeekBuying to others.
Three Product Order
1 reviews
I recently bought some stuff on this website, eh, and was pleasantly surprised by their customer service, I tell you what. I ordered three things a couple days ago and was already told they were shipped, eh. But when I needed the invoice right away, it wasn't showing up on my account or order confirmation. So, I reached out to their chat support on the website, and let me tell you, Tiffany was quick to give me the info I needed in less than 5 minutes, eh. She was not only quick, but also super kind and helpful. I've never had such fast and efficient customer service from any company before, and truthfully, I didn't expect it from this site, eh. I'm really impressed with their customer service and will definitely update my review after I get my order to let you all know how the package and products turned out, eh.
Detailed Ratings
Three Product Order
I recently bought some stuff on this website, eh, and was pleasantly surprised by their customer service, I tell you what. I ordered three things a couple days ago and was already told they were shipped, eh. But when I needed the invoice right away, it wasn't showing up on my account or order confirmation. So, I reached out to their chat support on the website, and let me tell you, Tiffany was quick to give me the info I needed in less than 5 minutes, eh. She was not only quick, but also super kind and helpful. I've never had such fast and efficient customer service from any company before, and truthfully, I didn't expect it from this site, eh. I'm really impressed with their customer service and will definitely update my review after I get my order to let you all know how the package and products turned out, eh.
About GeekBuying
GeekBuying is an online retail company specializing in consumer electronics and technology-related products. Founded in 2012, the company has grown to offer a wide range of products including smartphones, tablets, TV boxes, RC and hobby toys, wearable devices, and computer and networking accessories. GeekBuying focuses on providing customers worldwide with high-quality electronics and gadgets at competitive prices, ensuring a comprehensive shopping experience through their website. They are known for their commitment to customer service and the availability of the latest products in the tech industry.
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Last update: October 17, 2025
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