GeekBuying - Overall Rating based on 21 reviews
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Got a new tablet for school
I just picked up this awesome tablet for school and I love it! I can play games and do all my homework on it. Way better than my old one that was so slow. The quality is top-notch and the price was totally fair. The customer service was fantastic, they helped me choose the perfect tablet and it got here really quick. Big thanks to GeekBuying!
My new toy
I got this awesome new gadget that broke after using it for almost a year. I reached out to customer support and they were super nice and helpful. They said to send it back and after a week, they let me choose a new one around the same price. A week later, my new toy showed up and it works great! The communication was quick and clear, and the support was really kind.
Projector with stain
I picked up this super cool projector the other day, but when I opened the box, there was this weird stain on it. I was totally bummed out because I was really looking forward to setting it up and trying it out. But I decided to reach out to customer service, and let me tell you, they were so friendly and helpful! They swapped it out for a brand new one right away, no hassle at all. I was over the moon because the projector was on sale for a really good price. Definitely the best customer service I've ever experienced!
First time order
I recently bought something from this online store for the first time, and I gotta say, I was really impressed with how everything went. The website was easy to use, the product info was clear, and checking out was a breeze.
Projector
Before I placed my order, I contacted customer service and was so happy with how quick and helpful they were. Sophie, the rep, not only answered all my questions but also hooked me up with the warehouse's contact info. Plus, she even threw in a sweet discount coupon for my projector purchase. The service was top-notch and I really felt like they wanted me to have a great experience. I can't wait for my item to arrive and I'm sure the excellent service will carry through to the delivery too.
Monitor purchase
Let me tell you about my recent experience buying a monitor from this online store. Everything was going well until I had trouble with a coupon code not working at checkout. Luckily, the customer service team was really understanding and fixed the problem right away. Because of them, I was able to finish my purchase without any problems.
Order change request
I had to make a change to my order not long ago, and the chat agent who helped me out was super quick and efficient. It took no time at all, maybe just a few minutes, to get everything sorted. Not only did they fix my request right away, but they also gave me back the extra money I paid for the item that was cheaper. I was really happy with the customer service I got – it was top-notch!
Anbernic RG35XX
I got this Anbernic RG35XX as a present from an online store, eh. I gotta say, it was really awesome and I had a blast using it for a few months, you know. But then, outta nowhere, the screen decided to call it quits after just three months, eh. So, I reached out to GeekBuying's support team, and let me tell ya, they were top-notch! They got back to me real quick and sorted out sending me a new device with no fuss at all. I gotta give 'em props for being so efficient and helpful in fixing the issue. Thanks a bunch for the stellar service, eh!
Mini PC purchase
So I bought this mini PC online, but it turned out they didn't actually have it in stock when I placed my order. It caused a bit of a delay in getting it shipped to me. But they sent me an email right away to let me know about the delay, which was nice of them. The mini PC finally arrived 18 days later. The emails they sent me about the delay were clear and helpful. One thing they could do better is include a direct link to the shipping company's tracking service (GLS in this case) in the email, instead of having to search for it. Sometimes using different tracking sites can be confusing. But overall, my experience was good.
Electronics
I've been ordering stuff from this online store for a bunch of years now, and I've always been happy with what I've gotten and how they treat customers. But, I ran into a problem recently with a wonky battery in something I bought. I got in touch with them, and they came back to me quick, sending out a new battery right away. I was really impressed by how fast they fixed the problem and how willing they were to help me out.
Smartphone purchase
The phone I got from this website was way better than I thought it would be. It was top quality and looked just like the pictures online. The person selling it was super professional and always got back to me quickly with answers to all my questions, which made buying it really easy. I totally recommend buying from them, and I'll definitely be back myself.
Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner Repair
Eh, so I got this new Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner from GeekBuying, right? I gotta say, I was totally blown away by how awesome it is. But then, I messed up and broke a piece of it, my bad. But you know what? GeekBuying totally came through and fixed it up in less than a week, even though they didn't have to. Their customer service was top-notch and they were super quick about it. I've bought other stuff from them too and it's always been smooth sailing. I definitely recommend GeekBuying for all your online shopping needs, eh.
Electronic Gadgets purchase
My experience with GeekBuying was awesome! The service was amazing and the products I got were really good quality. I was pleasantly surprised that my items arrived earlier than I thought. Ordering was easy and fast, I found the electronic gadgets I wanted with no trouble. I'm super happy with my experience and would totally suggest GeekBuying to others.
Three Product Order
I recently bought some stuff on this website, eh, and was pleasantly surprised by their customer service, I tell you what. I ordered three things a couple days ago and was already told they were shipped, eh. But when I needed the invoice right away, it wasn't showing up on my account or order confirmation. So, I reached out to their chat support on the website, and let me tell you, Tiffany was quick to give me the info I needed in less than 5 minutes, eh. She was not only quick, but also super kind and helpful. I've never had such fast and efficient customer service from any company before, and truthfully, I didn't expect it from this site, eh. I'm really impressed with their customer service and will definitely update my review after I get my order to let you all know how the package and products turned out, eh.
Ender 3 - Awesome customer help
I bought an Ender 3 for a really good deal. When I was putting it together, I made a mistake and got an error code, but the folks at GeekBuying were so helpful and sent me some extra parts. Disaster avoided, phew!
New account creation
I had to make a new account because I messed up the first one, but live chat helped me fix it really quickly! Thank you so much for your fast help, you're awesome!
Cancelled order
I just bought something online, but then I changed my mind and decided to cancel it. The whole process was pretty simple and easy. The only small problem I had was figuring out where to click for "return or cancel" on the website at first. It would be good if they could make it easier to find that button in the future. In the end, I was really happy with how quickly and efficiently the customer service team helped me cancel my order.
Bmax B8 Pro Mini PC
I've been using the Bmax B8 Pro Mini PC for a couple of months now, and let me tell you, this little machine is fast and efficient. It's definitely worth the price.
Electric bike purchase
Hey everyone! So, guess what? I decided to treat myself to an electric bike from this online shop, and man, it's been quite the journey. I spent a pretty penny on my ebike, only to discover just an hour later that they had dropped the price. Can you imagine? But hey, shoutout to their customer service team for coming through and agreeing to give me a refund for the difference. The bike is on its way to me now, so let's hope it arrives in one piece. All in all, it's been quite a ride, that's for sure. Thanks, GeekBuying!
Order address change
I recently had to ask them to change the delivery address for something I bought on GeekBuying. They were super quick and helpful, which you don't always get in France. Their customer service team was top-notch and really knew their stuff. Hats off to them for a great job!
Review with most votes
Yay for reliable website and o
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