GeekBuying

GeekBuying reviews

21 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
100%
Would buy here again
Ordering
9.6
Service
9.8
Pricing
9.0
Delivery
9.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

Got a new tablet for school

10.0

"I just picked up this awesome tablet for school and I love it! I can play games and do all my homework on it. Way better than my old one that was s..."

Most Voted

Yay for reliable website and on-time delivery!

9.5

"The product I ordered arrived really fast, just in 10 days! I would totally suggest this website. I haven't had to contact customer service ye..."

Reviews (21)

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Got a new tablet for school

R

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I just picked up this awesome tablet for school and I love it! I can play games and do all my homework on it. Way better than my old one that was so slow. The quality is top-notch and the price was totally fair. The customer service was fantastic, they helped me choose the perfect tablet and it got here really quick. Big thanks to GeekBuying!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

My new toy

K

8 reviews

10.0
Overall Rating
Would buy here again
Yes

I got this awesome new gadget that broke after using it for almost a year. I reached out to customer support and they were super nice and helpful. They said to send it back and after a week, they let me choose a new one around the same price. A week later, my new toy showed up and it works great! The communication was quick and clear, and the support was really kind.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Projector with stain

G

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I picked up this super cool projector the other day, but when I opened the box, there was this weird stain on it. I was totally bummed out because I was really looking forward to setting it up and trying it out. But I decided to reach out to customer service, and let me tell you, they were so friendly and helpful! They swapped it out for a brand new one right away, no hassle at all. I was over the moon because the projector was on sale for a really good price. Definitely the best customer service I've ever experienced!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

First time order

B

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I recently bought something from this online store for the first time, and I gotta say, I was really impressed with how everything went. The website was easy to use, the product info was clear, and checking out was a breeze.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Projector

M
10.0
Overall Rating
Would buy here again
Yes

Before I placed my order, I contacted customer service and was so happy with how quick and helpful they were. Sophie, the rep, not only answered all my questions but also hooked me up with the warehouse's contact info. Plus, she even threw in a sweet discount coupon for my projector purchase. The service was top-notch and I really felt like they wanted me to have a great experience. I can't wait for my item to arrive and I'm sure the excellent service will carry through to the delivery too.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Monitor purchase

R

3 reviews

9.0
Overall Rating
Would buy here again
Yes

Let me tell you about my recent experience buying a monitor from this online store. Everything was going well until I had trouble with a coupon code not working at checkout. Luckily, the customer service team was really understanding and fixed the problem right away. Because of them, I was able to finish my purchase without any problems.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Order change request

O

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I had to make a change to my order not long ago, and the chat agent who helped me out was super quick and efficient. It took no time at all, maybe just a few minutes, to get everything sorted. Not only did they fix my request right away, but they also gave me back the extra money I paid for the item that was cheaper. I was really happy with the customer service I got – it was top-notch!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Anbernic RG35XX

M

32 reviews

9.0
Overall Rating
Would buy here again
Yes

I got this Anbernic RG35XX as a present from an online store, eh. I gotta say, it was really awesome and I had a blast using it for a few months, you know. But then, outta nowhere, the screen decided to call it quits after just three months, eh. So, I reached out to GeekBuying's support team, and let me tell ya, they were top-notch! They got back to me real quick and sorted out sending me a new device with no fuss at all. I gotta give 'em props for being so efficient and helpful in fixing the issue. Thanks a bunch for the stellar service, eh!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Mini PC purchase

D

1 reviews

7.5
Overall Rating
Would buy here again
Yes

So I bought this mini PC online, but it turned out they didn't actually have it in stock when I placed my order. It caused a bit of a delay in getting it shipped to me. But they sent me an email right away to let me know about the delay, which was nice of them. The mini PC finally arrived 18 days later. The emails they sent me about the delay were clear and helpful. One thing they could do better is include a direct link to the shipping company's tracking service (GLS in this case) in the email, instead of having to search for it. Sometimes using different tracking sites can be confusing. But overall, my experience was good.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

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Electronics

R

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been ordering stuff from this online store for a bunch of years now, and I've always been happy with what I've gotten and how they treat customers. But, I ran into a problem recently with a wonky battery in something I bought. I got in touch with them, and they came back to me quick, sending out a new battery right away. I was really impressed by how fast they fixed the problem and how willing they were to help me out.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Smartphone purchase

M

8 reviews

9.5
Overall Rating
Would buy here again
Yes

The phone I got from this website was way better than I thought it would be. It was top quality and looked just like the pictures online. The person selling it was super professional and always got back to me quickly with answers to all my questions, which made buying it really easy. I totally recommend buying from them, and I'll definitely be back myself.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner Repair

D

2 reviews

10.0
Overall Rating
Would buy here again
Yes

Eh, so I got this new Xiaomi OSOTEK S9 Pro Cordless Handheld Vacuum Cleaner from GeekBuying, right? I gotta say, I was totally blown away by how awesome it is. But then, I messed up and broke a piece of it, my bad. But you know what? GeekBuying totally came through and fixed it up in less than a week, even though they didn't have to. Their customer service was top-notch and they were super quick about it. I've bought other stuff from them too and it's always been smooth sailing. I definitely recommend GeekBuying for all your online shopping needs, eh.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Electronic Gadgets purchase

B

30 reviews

9.5
Overall Rating
Would buy here again
Yes

My experience with GeekBuying was awesome! The service was amazing and the products I got were really good quality. I was pleasantly surprised that my items arrived earlier than I thought. Ordering was easy and fast, I found the electronic gadgets I wanted with no trouble. I'm super happy with my experience and would totally suggest GeekBuying to others.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Three Product Order

T

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I recently bought some stuff on this website, eh, and was pleasantly surprised by their customer service, I tell you what. I ordered three things a couple days ago and was already told they were shipped, eh. But when I needed the invoice right away, it wasn't showing up on my account or order confirmation. So, I reached out to their chat support on the website, and let me tell you, Tiffany was quick to give me the info I needed in less than 5 minutes, eh. She was not only quick, but also super kind and helpful. I've never had such fast and efficient customer service from any company before, and truthfully, I didn't expect it from this site, eh. I'm really impressed with their customer service and will definitely update my review after I get my order to let you all know how the package and products turned out, eh.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Ender 3 - Awesome customer help

G

23 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought an Ender 3 for a really good deal. When I was putting it together, I made a mistake and got an error code, but the folks at GeekBuying were so helpful and sent me some extra parts. Disaster avoided, phew!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
8.0

Do you already have an account?

New account creation

A

8 reviews

10.0
Overall Rating
Would buy here again
Yes

I had to make a new account because I messed up the first one, but live chat helped me fix it really quickly! Thank you so much for your fast help, you're awesome!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Cancelled order

P

8 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought something online, but then I changed my mind and decided to cancel it. The whole process was pretty simple and easy. The only small problem I had was figuring out where to click for "return or cancel" on the website at first. It would be good if they could make it easier to find that button in the future. In the end, I was really happy with how quickly and efficiently the customer service team helped me cancel my order.

Detailed Ratings

Order
8.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Bmax B8 Pro Mini PC

B

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been using the Bmax B8 Pro Mini PC for a couple of months now, and let me tell you, this little machine is fast and efficient. It's definitely worth the price.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Electric bike purchase

M

28 reviews

7.5
Overall Rating
Would buy here again
Yes

Hey everyone! So, guess what? I decided to treat myself to an electric bike from this online shop, and man, it's been quite the journey. I spent a pretty penny on my ebike, only to discover just an hour later that they had dropped the price. Can you imagine? But hey, shoutout to their customer service team for coming through and agreeing to give me a refund for the difference. The bike is on its way to me now, so let's hope it arrives in one piece. All in all, it's been quite a ride, that's for sure. Thanks, GeekBuying!

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

Do you already have an account?

Order address change

L

10 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently had to ask them to change the delivery address for something I bought on GeekBuying. They were super quick and helpful, which you don't always get in France. Their customer service team was top-notch and really knew their stuff. Hats off to them for a great job!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

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About GeekBuying

GeekBuying is an online retail company specializing in consumer electronics and technology-related products. Founded in 2012, the company has grown to offer a wide range of products including smartphones, tablets, TV boxes, RC and hobby toys, wearable devices, and computer and networking accessories. GeekBuying focuses on providing customers worldwide with high-quality electronics and gadgets at competitive prices, ensuring a comprehensive shopping experience through their website. They are known for their commitment to customer service and the availability of the latest products in the tech industry.

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🌐 www.geekbuying.com

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Last update: November 29, 2024

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