Four Amsterdam Reviews
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Four pack
I recently bought a four pack and I must say, I was really happy with the service I got. My daughter, who is 14, made the trip all the way to Amsterdam to get it but had a little hiccup that left her feeling let down. But after I reached out to the company via email, I got a super friendly and helpful response. I'm really pleased with how they helped me out. The folks at this place really went out of their way to fix the issue quickly and efficiently. Their amazing customer service skills didn't go unnoticed and I'm really grateful for all their hard work.
High-end children's clothing
I just went to that store and was so impressed with the service I got there. The staff was super friendly and really went out of their way to help me with everything I needed. I had a problem with one of their products and they quickly sent it to head office. The next day, they let me know they had found a solution. It's rare to find such efficient and caring customer service these days, which is what makes this store really stand out in the children's fashion world. I would definitely suggest it to anyone looking for high-quality clothing for their kids.
Defective sweater prints
I just bought two sweaters from this company for my sons, but the prints were all messed up. I reached out to customer service right away, sent some pictures of the problem, and they didn't give me a hard time at all. They sorted out the return and quickly sent me new sweaters. I gotta say, I was really impressed with how fast and efficient they were.
My new sweater was sent back by mistake.
So, eh, my new sweater got sent back by mistake by this big delivery company, eh. Called up the store in the cool city of Amsterdam, eh. They were so nice on the phone and helped me out, eh. They sent the sweater back to me again, eh. The lady I talked to was really nice and it was all fixed up perfectly, eh!
High shipping and return costs
I was really let down by how much the shipping and return fees cost me as a customer. I get that those costs are needed, but when I sent back my whole order, I thought I'd get my shipping fee back like the law says. But this company didn't follow the rules and didn't refund me like they were supposed to. After two annoying emails, I finally got my money back, but the whole thing left me feeling pretty yucky.
Children's clothing purchase
My family and I recently went on a trip to Amsterdam to shop for clothes for our 13 and 16-year-old kids. We wanted to get some special tote bags, so we decided to go to a store in person instead of shopping online. When we got there, we were kind of bummed out because they sent us to the kids' section, even though we wanted to shop in the adult section. The kids ended up getting kids' tote bags, which was a big disappointment for them because they didn't want to be caught carrying those bags at school. The service at the kids' store was not great - the staff there seemed kind of short and unfriendly. Over on the adult side of the store, the salespeople were much nicer. But when we asked if we could swap the kids' tote bags for adult ones, they said no way. After driving 200 km and spending €400, we left the store empty-handed without the tote bags we wanted.
new backpack
So I picked up this new backpack from the store and I was really looking forward to using it. But when I unboxed it, it was nothing like what I saw online! The pockets were all in the wrong places, and there wasn't even a big zippered pocket like I was hoping for. I feel like this store totally fooled me, making all these promises and then delivering something completely different. And let's not even talk about the price, it's just too much. And the shipping fees? Outrageous. I had high hopes for this store, but man, was I let down.
Review with most votes
High shipping and return costs
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