Coco Village

Coco Village - Reviews and experiences

Average rating
6.8 /10
Based on 30 reviews
Nov 2023-May 2024
Star distribution
52x
410x
310x
27x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (30)

Delayed order, poor communication

Communication

Honestly, my experience at this place was a real nightmare, eh. I placed an order weeks ago and it still hasn't been processed, eh. When I called customer service, they gave me the runaround and couldn't even give me a straight answer about when I could expect my order, eh. It's really frustrating to be left hanging like this, and honestly, it's just not acceptable, eh.

Educational tower pre-order

Communication

I recently pre-ordered an educational tower from Coco Village, and I must say, I haven't been too impressed with their customer service. I placed the order back on February 1st, expecting it to arrive in April. However, here we are in May and still no sign of my order. To top it off, I had to find out about the delay from other customers, who said it won't be here until mid to late May. It's really disappointing that Coco Village didn't bother to reach out and let us know about this delay. I would have appreciated some transparency and communication about what's going on with my order. This lack of communication and the delay in delivery has left me feeling frustrated and pretty disappointed with my shopping experience overall.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Coco Village

Yes. Coco Village is a Canadian company that specializes in the design and retail of modern, high-quality furniture, toys, and lifestyle products for children. Their product range focuses on creating aesthetically pleasing, functional items that aim to spark children's imagination and integrate seamlessly into the stylish, contemporary home. Committed to safety and sustainability, Coco Village designs its products with an emphasis on durability and eco-friendly materials. Since its inception, the company has gained popularity among parents seeking unique, child-friendly products that don't compromise on style or environmental responsibility. Coco Village operates primarily online, offering its products directly to consumers across North America.

Contact Information

🌐 cocovillage.com

Last update: November 29, 2024

Website
Menu