Anker - Overall Rating based on 23 reviews
Featured Reviews
Reviews (23)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
PowerBank for long business trip
The company I bought from really let me down. Their products looked good but didn't work well. I bought a PowerBank for my long business trip and it was a total failure. It kept giving me a temperature error message saying it was too cold as soon as I boarded the plane. This messed up the device completely - it won't charge, won't work, it's useless. I tried to return it and use the warranty but they said no, leaving me stuck with a useless item and a bad experience.
Charger kit purchase
I bought a charger kit from this company not long ago, but ran into some trouble with the charger and cable. When I contacted their customer service team, I was disappointed because they weren't very quick or helpful. Even though they tried to fix things by sending a new plug, I still had issues with the cable from the original kit. It took them two days to get back to my email and then another five days to deal with my request for a new cable. The slow response and lack of follow-up made me feel annoyed and unhappy with their customer service.
Powerbank warranty replacement
I had a problem with my powerbank lately - it just stopped charging no matter what charger I used. Luckily, I went on their website, filled out the warranty form, and in just 3 days, I got a new one sent to me. I was really impressed with how easy and quick it was, so I'm still a big fan of their products. Hopefully, this was just a one-time thing and their quality stays consistent.
power bank
So, I gotta say, this power bank I got from this company? Total nightmare. I didn't do my homework before ordering and now I'm kicking myself. The ordering part was easy, but that's where the good stuff ends. Their service? Awful. They couldn't even get my product to me in Northern Ireland, not exactly the ends of the earth. And the price? Way too steep for what I got. And as for delivery? Still waiting on that, never even got the product in the first place.
6 ft charging cable purchased from a store 4 months ago
Yeah, so I had bought this charging cable a little while back and it was all good until this week when it just randomly stopped charging my phone right. It's so frustrating! I tried to get it replaced since it's not working like it should and I did pay for it, right? But then they wanted all this stuff like the receipt, photos, and a code - seriously? It's just a charging cable, not some crazy expensive item. It's annoying how they make it so difficult to get a replacement. Not cool at all, dude.
Earphones
I got these really cool earbuds last year, but one side stopped working after a few months. I reached out to the company and they were so nice and helpful. They even sent me a brand new pair without charging me, not even for shipping. The new pair works perfectly and I'm really pleased with them.
Thunderbolt 3 Dock purchase
Hey there, I bought a Thunderbolt 3 Dock from your company not too long ago. Unfortunately, it crapped out on me after just 15 months. I reached out to customer service and they sent me a replacement under warranty. But then that one bit the dust after 17 months. I was bummed out when Anker said they couldn't replace it because the original 18-month warranty had run out. My dock just sat on my desk the whole time, hooked up to a monitor and my laptop. Can you guys help me out?
Battery powerbank replacement
I just had to share my recent experience with the customer service team because it was so awesome! I needed a new battery powerbank on short notice, and they were super helpful and quick about getting me sorted out. The new powerbank is top-notch - works great and seems super durable. I really like how they pay attention to the little things and make sure their customers are happy. It makes a big difference!
Power bank cover
Hey, I picked up this awesome power bank that I'm a big fan of, but the case isn't great. It's kind of like a slippery bag, you know? I ended up dropping it and now it's all busted. They really should've used silicone or some material with more grip!
Wireless earbuds, durable, amazing connectivity
I really don't get why there are so many haters out there. Anker's stuff is amazing, like seriously top-notch. From iPhone chargers to cables to the wireless earbuds that I recently bought, everything is just so good. These earbuds are honestly some of the best I've ever used, with amazing sound quality and a price tag that won't break the bank. I would totally be willing to pay more for Anker and Soundcore gear because it's just that great. They're super durable, super reliable, and always deliver on the promise of seamless connectivity with Apple products. I'm definitely committed to sticking with this brand for the long haul if they keep putting out products like these. People, you should really give Anker a chance. Seriously.
Headphones purchase, exceptional customer service
So, check this out, eh! I had a problem with my headphones, so I decided to give customer service a call, eh. At first, I was pretty ticked off, but let me tell you, those customer service folks really came through for me! They were super patient, knew their stuff, and gave me a fix that was way beyond what I was expecting, eh. I gotta say, I'm really thankful for their top-notch service and how professional they were. Huge shoutout to the amazing customer service team for turning my bad experience into a good one, eh!
Lock purchase
I can't believe how a company can just make a product useless after only two years by stopping a key part like the wi-fi bridge. Customer service was a total joke - email, phone, you name it. They didn't give any solutions, just excuses. And the thumbprint option wasn't even dependable. I'm never buying from them again.
Wireless Charger for iPhone 15
I bought a wireless charger for my iPhone 15, but it didn't work even though the box said it was compatible. I reached out to customer service via email, but they were not helpful. The first customer service rep, April, took ages to figure out it was incompatible. I asked for a refund or discount on another product, but all I got was a discount on their website, even though compatible items were on sale. The second rep, Shane, said April was basically a robot. Not cool, man. Overall, it was a bad experience.
Product quality concerns
It seems like those products are made to only last right after the warranty ends, eh? I had this doorbell that stopped working after 13 months. The customer service folks don't really care about keeping customers happy or having a good reputation for the company, that's for sure.
speaker, earbuds, power bank, and new speaker
I've been a loyal customer for about 2-3 years now, eh? Got myself some speakers, earbuds, a power bank, and a sweet new speaker from you guys. Gotta say, all of them have gone above and beyond my expectations in terms of quality and performance. The speakers and earbuds are still kickin' after all this time, and that power bank? Well, that beauty has been going strong for a whopping 7 years now. And don't even get me started on the new speaker I just picked up - top-notch sound quality right there, eh.
My charger broke
So, my charger broke and I needed a new one to charge my phone. But when I went to get a replacement, they said I needed the original order number. Who keeps that around forever, eh? They wouldn't accept the serial number, it had to be the order number! It was so frustrating. They really need to come up with a better system for warranties because this is just absurd, you know?
6ft USBc to USBc cable for iPhone
I just bought a 6ft USBc to USBc cable for my new iPhone. Sadly, I was let down by the quality. The Anker version doesn't click securely like the original cable that came with my phone, so it keeps disconnecting when I put my phone down. I tried both ends of the cable, but after an hour my phone still hadn't charged. Honestly, I think the cable is poorly made and doesn't meet my expectations.
Useless lighting cable
I can't believe how terrible the products are and the customer service is even worse. I bought a lighting cable that ended up being totally useless. When I reached out to customer service, they asked for a bunch of photos and details about a simple £9 cable. It took them 4 days to get back to me, which made the whole thing so frustrating and time-consuming. I'm never buying from this company again, they clearly don't care about keeping their customers happy.
Dining experience at a local restaurant
The service at this restaurant was amazing and so personalized. Our waiter, Jesper, went above and beyond. The food was absolutely incredible. I had the 300G Ribeye steak with seasonal veggies and the most delicious fries ever. The steak was cooked to perfection and just melted in my mouth. The fries were homemade and seasoned with wild garlic salt, which paired perfectly with the steak. The homemade Béarnaise sauce was also fantastic. Had a nice chat with the chef and found out everything is made in-house. I definitely suggest giving this place a try. Seriously.
Two broken speakers from that place
So, I like bought these two speakers online, but they didn't even work properly! And then when I tried to return them, they were all like, "Nope, can't take back items bought on Ebay." It's totally unfair because now I'm stuck with these broken speakers and I wasted all of my money. I should have checked the reviews first because obviously, they don't want to admit to selling faulty junk. Ugh, it's so frustrating!
Review with most votes
Replacement purchase experienc
My recent experience with getting a replacement for a product I bought was really frustrating. The responses from customer service through email were slower than what I expected... Read onBy: K. Legros