Andie

Andie reviews

23 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
57%
Would buy here again
Ordering
8.0
Service
8.0
Pricing
7.2
Delivery
7.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

new suit

9.5

"OMG, I seriously loved all the different styles for my new suit cut! It fits sooo good, it's my new favorite outfit. I feel like a superstar w..."

Critical

Barreta Dress

5.0

"I just bought the Barreta dress online, and it said it was made of linen. But when it arrived, turns out it's mostly rayon, less than 50% line..."

Most Voted

Swimsuit purchase

9.5

"I bought this adorable swimsuit, but it ended up being too short at the back. I reached out to Customer Service on a Friday night and was surprised..."

Reviews (23)

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new suit

M

28 reviews

9.5
Overall Rating
Would buy here again
Yes

OMG, I seriously loved all the different styles for my new suit cut! It fits sooo good, it's my new favorite outfit. I feel like a superstar when I wear it. The only thing is, I wish they had more colors to choose from because I would totally get another one in a different shade.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Defective suit

C

3 reviews

6.0
Overall Rating
Would buy here again
No

I'm really bummed out about the suit I bought from this company. It was defective, and I've been trying so hard to reach out to them about exchanging it. I've sent emails, filled out forms on their website, and even tried calling, but no luck. It's so frustrating that all I got was a recording when I called. I'm worried that I might have wasted my money on this purchase because it's near impossible to get help from them. Overall, just a really disappointing experience.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Stylish suits, love the fit and quality

R

12 reviews

8.5
Overall Rating
Would buy here again
Yes

The suits are really nice and fit great, I love the quality of the materials. But, I do wish there were more tankini options because that's the style I prefer.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Suit with an engineering issue

F

32 reviews

6.5
Overall Rating
Would buy here again
Yes

I thought the suit was pretty nice and simple, with a good fit overall. But the shelf pad was a bit of a pain - had to mess around with it before putting it on each time. Definitely needs some improvements. It was okay for a cheaper suit, but not worth it for a higher price.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
8.0

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Underwear pants purchase

G

24 reviews

6.0
Overall Rating
Would buy here again
No

So I went and got a whole bunch of undies from this shop, and man, the majority of them were just no good. The sizes were all messed up - stuff marked as small/medium fit more like large/ex large. And the amount of extra material in the crotch area was way too much, they might as well be men's 'jocks'. I've been shopping at this store for ages, but this year their stuff really took a nosedive in quality.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
6.0

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Swimsuit return

D

16 reviews

6.0
Overall Rating
Would buy here again
No

I bought this swimsuit, but it just didn't fit properly and the straps were all twisted in a weird way. And then when I tried to return it, they only gave me store credit, which is not cool at all. I even emailed them and messaged them on Instagram, but they completely ignored me. It's just not cool. I would suggest staying away from this company - there are definitely better ones out there to choose from.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Swimwear

D

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I had a problem with my delivery getting stolen, and I just wanted to say how thankful I am for the amazing customer service I got. The rep, let's say her name was 'Kristina', was so helpful and really turned things around for me. Even though the original item was out of stock, Kristina did everything she could to find me some similar choices within my budget and made sure a replacement was sent out quickly. I was really impressed by how professional and dedicated she was in sorting out my problem. Big shoutout to the whole team for their top-notch service!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Suits with bleeding issue

J

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently bought some suits from this store, and even though I really liked them, one of them had a little bleeding problem. So I decided to email their customer service team, and I was happy to see how fast they replied. They wanted photos of the issue and quickly offered to either give me a new suit or a credit for the trouble. It was honestly one of the best customer service experiences I've ever had. It felt good to know I was talking to a real person who actually cared about fixing my problem. Now I'm excited to pick out my new suit, feeling confident about it.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Long torso swimsuits

H

2 reviews

8.5
Overall Rating
Would buy here again
Yes

I absolutely love the long torso swimsuits from this brand! The fabric quality is top-notch, the fit is perfect, and the construction is excellent. I'm so thankful that they offer long torso options because it can be tough to find swimsuits that fit just right. However, I did have a small issue with my order not shipping when expected. I contacted customer service through email and was pleasantly surprised by the quick response from Ashley, a product coordinator. Having worked in retail for many years, I can confidently say that Ashley provided exceptional customer service. Huge props to the brand for not only making fantastic products but also for having a team that goes above and beyond for their customers. I will definitely be a loyal customer and will continue to recommend these amazing swimsuits to all my friends!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Swimsuit purchase

K

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a swimsuit from this company, and let me tell you, I am super impressed with the quality of the product and the level of customer service I got. The swimsuit I got is fashionable, comfy, and sturdy. It totally blew me away with how well it fit and how nice it looks. Plus, when I had a problem with my order, the customer service team was super quick to help me out and fix everything in a professional and timely manner. I really appreciate the fast and friendly help I got from the team, and it made me even more loyal to this brand. Their product quality and top-notch customer service really make them stand out from other stores in the industry. I'll definitely be coming back to shop here again in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Swim skirt exchange

D

16 reviews

9.5
Overall Rating
Would buy here again
Yes

I was totally disappointed when my new swim skirt didn't fit. But I reached out to them about it and they got back to me right away! Lauren was really nice and said I could still return it even though I missed the deadline. Now I'm getting a new one in a bigger size, and I'm so excited!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Return handled by Charlotte in CX

D

1 reviews

9.5
Overall Rating
Would buy here again
Yes

Big ups to Charlotte in CX for dealing with my return so nicely and giving me options to fix things up. I had a really good time with Andie swimsuits and I'll definitely be getting more in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Return policy experience

T

33 reviews

6.0
Overall Rating
Would buy here again
No

I had a terrible time with the return policy at this store. It was all such a hassle, and the customer service was pretty bad. I left feeling unsatisfied and won't be shopping there again. You should probably find a different store that values their customers more and gives better service.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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3 swimsuits, $300

J

10 reviews

6.0
Overall Rating
Would buy here again
No

I purchased some swimsuits from this store, and they were terrible! They didn't fit properly at all, so I had to ship them all the way back to Australia since there was no place in NZ to return them. It was expensive to send them back, and then they claimed they never received the package. I lost my tracking number and they wouldn't even verify if they had it or not. In the end, I ended up wasting a lot of money and never received a refund. It was the worst shopping experience ever, definitely not worth it!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Barreta Dress

C

1 reviews

5.0
Overall Rating
Would buy here again
No

I just bought the Barreta dress online, and it said it was made of linen. But when it arrived, turns out it's mostly rayon, less than 50% linen. Pretty bummed about that, so I contacted the company to complain. Their response was pretty lame, just saying sorry that I thought the description was wrong. I told them it wasn't just my opinion, it was actually wrong. I was hoping for better accuracy from a company I'm giving my money to.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

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Swim suit order

R

1 reviews

6.0
Overall Rating
Would buy here again
No

I was super pumped to wear my dream swim suit at my pool party. I hurried up and paid extra for faster delivery to make sure it would get here on time. But it didn't show up until two days after the party! I was so let down and had to just wear my old, blah suit instead. I'll have to be more careful before ordering from here next time.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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Swimsuit strap issue

B

20 reviews

6.0
Overall Rating
Would buy here again
No

I bought a swimsuit from this company about a month ago, but just my luck, the strap broke already. Now I can't even wear it! I messaged the company on Instagram to see if they can help out. Really bummed out about the poor quality of the swimsuit and really hoping they can sort this out soon.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Suit purchase

M

23 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought a suit from this store recently and I gotta say, I was really impressed by how amazing the customer service was. The staff was super helpful and knew their stuff, especially when I had questions about sizes and returns. The suit itself was top-notch quality, very comfy and had a stylish look that was different from the usual boring suits you see for women over 50. I was totally happy with my purchase and would definitely shop here again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Wrong size

A

8 reviews

5.0
Overall Rating
Would buy here again
No

What's the point of asking for my size if you're going to ignore it? I've sent two emails and still no response. Maybe spend less time spamming and more time addressing customer concerns. Returning this item and hoping for a refund, but not holding my breath.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

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Suit repair assistance

M

1 reviews

10.0
Overall Rating
Would buy here again
Yes

Shoutout to Ashley from customer service at this spot for fixing a little issue on my suit! Her and the team have always been super quick, nice, and helpful whenever I needed anything. The suits are top quality too. Definitely recommend!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About Andie

Andie is a company that specializes in designing and selling swimwear for women. The brand is known for focusing on creating comfortable, stylish, and well-fitted swimsuits that cater to a wide range of body types and personal preferences. Andie aims to offer a hassle-free shopping experience by providing detailed sizing guides, personalized fit advice, and a flexible return policy. The company's history includes a commitment to inclusivity and body positivity, elements that have been integral to its brand identity and marketing approach since its inception.

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Contact Information

🌐 andieswim.com

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Last update: November 29, 2024

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