Andie Reviews
Reviews (10)
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Long torso swimsuits
I absolutely love the long torso swimsuits from this brand! The fabric quality is top-notch, the fit is perfect, and the construction is excellent. I'm so thankful that they offer long torso options because it can be tough to find swimsuits that fit just right. However, I did have a small issue with my order not shipping when expected. I contacted customer service through email and was pleasantly surprised by the quick response from Ashley, a product coordinator. Having worked in retail for many years, I can confidently say that Ashley provided exceptional customer service. Huge props to the brand for not only making fantastic products but also for having a team that goes above and beyond for their customers. I will definitely be a loyal customer and will continue to recommend these amazing swimsuits to all my friends!
Swimsuit purchase
I just bought a swimsuit from this company, and let me tell you, I am super impressed with the quality of the product and the level of customer service I got. The swimsuit I got is fashionable, comfy, and sturdy. It totally blew me away with how well it fit and how nice it looks. Plus, when I had a problem with my order, the customer service team was super quick to help me out and fix everything in a professional and timely manner. I really appreciate the fast and friendly help I got from the team, and it made me even more loyal to this brand. Their product quality and top-notch customer service really make them stand out from other stores in the industry. I'll definitely be coming back to shop here again in the future.
Amalfi one piece
I recently got the Amalfi one piece from this company, and let me tell you, I was pretty impressed. The suit's quality is top-notch, no wonder it's a customer favorite. But when I got the suit, I saw it was damaged. It was disappointing, but I reached out to customer service to see what they'd do. Charlotte responded quickly and efficiently, taking care of the issue right away. It's clear this company really cares about its customers. Although the suit is great, it didn't fit my torso well as I need a longer length. Overall, my experience with this company was positive and I'd definitely recommend their products to others.
Suits with bleeding issue
I recently bought some suits from this store, and even though I really liked them, one of them had a little bleeding problem. So I decided to email their customer service team, and I was happy to see how fast they replied. They wanted photos of the issue and quickly offered to either give me a new suit or a credit for the trouble. It was honestly one of the best customer service experiences I've ever had. It felt good to know I was talking to a real person who actually cared about fixing my problem. Now I'm excited to pick out my new suit, feeling confident about it.
Swim skirt exchange
I was totally disappointed when my new swim skirt didn't fit. But I reached out to them about it and they got back to me right away! Lauren was really nice and said I could still return it even though I missed the deadline. Now I'm getting a new one in a bigger size, and I'm so excited!
Return handled by Charlotte in CX
Big ups to Charlotte in CX for dealing with my return so nicely and giving me options to fix things up. I had a really good time with Andie swimsuits and I'll definitely be getting more in the future.
Swimsuit purchase
I bought this adorable swimsuit, but it ended up being too short at the back. I reached out to Customer Service on a Friday night and was surprised to hear back from them on the weekend! They were super helpful and ended up sending me a new swimsuit with a longer torso. It fits me perfectly now and I feel like a star! Kristina was fantastic in helping me out.
Suit repair assistance
Shoutout to Ashley from customer service at this spot for fixing a little issue on my suit! Her and the team have always been super quick, nice, and helpful whenever I needed anything. The suits are top quality too. Definitely recommend!
Barreta Dress
I just bought the Barreta dress online, and it said it was made of linen. But when it arrived, turns out it's mostly rayon, less than 50% linen. Pretty bummed about that, so I contacted the company to complain. Their response was pretty lame, just saying sorry that I thought the description was wrong. I told them it wasn't just my opinion, it was actually wrong. I was hoping for better accuracy from a company I'm giving my money to.
2x Swimsuits
Bought 2 swimsuits - only one fit well, the other was a disaster. Had to sell the bad one on Facebook 'cause it was final sale. The good one looked okay at first, but the top's padding is useless! Always moving around, need to adjust constantly. Wore it maybe 3-4 times and it's already faded. Not worth the money, other suits bought at the same price lasted way longer.
