Jeff Shanahan

I recently bought some suits from this store, and even though I really liked them, one of them had a little bleeding problem. So I decided to email their customer service team, and I was happy to see how fast they replied. They wanted photos of the issue and quickly offered to either give me a new suit or a credit for the trouble. It was honestly one of the best customer service experiences I've ever had. It felt good to know I was talking to a real person who actually cared about fixing my problem. Now I'm excited to pick out my new suit, feeling confident about it.