Alibaba - Reviews and experiences
Oct 2023-Nov 2025
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (41)
Loading reviews...
Supplier experience through Alibaba
Supplier experience through Alibaba
OverallWorking with suppliers on Alibaba has been amazing. The platform has a lot of reliable suppliers, so it's not hard to find what I need. The Trade Assurance feature is great because it keeps my transactions safe. I really appreciate the support from Alibaba, it makes everything so easy. I'm excited to keep using their services in the future.
First time order
First time order
OverallThis was my first time ordering through this service and I have to admit, I was a bit nervous at the beginning. But everything turned out way better than I thought it would. I'm really pleased with the protection that the website offers and I will definitely keep using it to order my products. Just a heads up, make sure to read reviews for the companies and products you're ordering. If you go for items with a guarantee, you can't go wrong and you'll be 100% protected.
E-commerce platform for suppliers
E-commerce platform for suppliers
OverallAlibaba sure has changed a lot since those sketchy companies were all over the place back in the day. I've been shopping on there for like ten years now, and only had one bad experience with a supplier. But the folks on their customer service team took care of it right away and made sure I got my money back. I really like how Alibaba has stepped up their game in checking out suppliers and helping out customers. All in all, I'd definitely suggest Alibaba.com to anyone thinking about starting an online business.
Quality products
Quality products
OverallAlibaba has been great for me. Whenever I buy something, it's always easy and problem-free. The escrow system is good and safe, so I feel good about making payments. I even had a supplier give me a refund to lower the price once. Overall, I've had a really good experience with no big problems.
About Alibaba
Yes, Alibaba Group Holding Limited is a Chinese multinational conglomerate specializing in e-commerce, retail, Internet, and technology. Founded in 1999 by Jack Ma and a group of 17 friends and students in Hangzhou, China, Alibaba began as an online marketplace for businesses to sell their products to other businesses (B2B). It has since expanded its services to include consumer-to-consumer (C2C) and business-to-consumer (B2C) sales platforms, notably through its Taobao and Tmall marketplaces, respectively. Alibaba has diversified its offerings beyond e-commerce to include cloud computing, digital media, and entertainment, making significant strides in innovation and global expansion. The company conducted one of the largest initial public offerings (IPOs) in history in 2014, listing on the New York Stock Exchange (NYSE) and raising over $25 billion. Alibaba has grown to become one of the world's largest and most valuable technology companies, playing a critical role in the global digital economy.
Contact Information
Categories Alibaba
Related companies
Last update: November 1, 2025
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Comments
Be the first with a response!