Ahava - Reviews and experiences

I just bought some stuff online, eh, and I was hoping to get everything I ordered plus a sweet 40% off deal. But when my package arrived, I noticed some items were missing. So I tried to contact customer service for help, but no one got back to me. It left me feeling pretty annoyed and let down. And to top it off, when I checked my receipt, I saw that the discount was actually only 38%, not the 40% they promised. That was a real bummer. It made me doubt if the website's pricing is even legit, you know?

I recently bought some skincare products online, and let me tell you, the customer service was just awful. I ordered a bunch of items worth a pretty penny, but then I got a message from the shipping company saying they were sending my order back because the address was wrong. Turns out they forgot to put the street number on the package. I double-checked my address on their website and it was all there, but somehow they still messed it up. I tried reaching out to them twice to fix it, but all I got back were empty emails, just like everyone else has mentioned. It took more than two weeks of silence before they finally asked if I wanted a refund or for them to send the products again. I asked for a refund and made it clear I won't be ordering from them again. Their refusal to admit fault and the terrible customer service have left me super disappointed.

I ordered a lot of things online and was really looking forward to getting them, but it took forever and then they went ahead and just cancelled my order without even bothering to give me a heads up! So frustrating and just plain rude. I mean, come on, what's the point of running a website if you can't keep things organized? I'm pretty upset about the whole situation and I definitely won't be buying from them again.