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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
80%
Would buy here again
Ordering
7.6
Service
7.0
Pricing
7.4
Delivery
7.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Brake pads

9.5

"I just bought some brake pads from this store, and I gotta say, I'm super impressed with how good they are. The people working there really kn..."

Critical

Brake pads

4.5

"I bought some brake pads from this store not too long ago, and I gotta say, I wasn't too happy with the whole thing. The ordering process was ..."

Most Voted

Oil change supplies

8.5

"I got some oil, a filter, and a drain pan for my car's oil change just the other day. The store had everything I needed, and the staff was rea..."

Reviews (10)

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Live courses purchase

T

8 reviews

6.5
Overall Rating
Would buy here again
Yes

I bought a live course recently and sadly, the presenter was making rude comments when I asked important questions. It happened more than once during the course. When I contacted customer support about it, they gave me a response that didn't really fix the problem. It was disappointing to see that kind of unprofessional behavior from a company that I had heard great things about.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
8.0

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Brake pads

C

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some brake pads from this store, and I gotta say, I'm super impressed with how good they are. The people working there really knew their stuff and helped me find the right pads for my ride. Ordering them was easy peasy, and the price was pretty good too. The service was top-notch - everyone was really nice and ready to lend a hand. Plus, my order showed up real fast and was all wrapped up nice and safe. All in all, it was a great shopping experience and I'll definitely be back for any car stuff I need in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Books

J

10 reviews

7.0
Overall Rating
Would buy here again
Yes

I just bought some books from this store, and even though it's great that they have such a big selection, I was kind of let down by the search function. It kept pulling up the wrong stuff and half the links were busted. I've tried letting them know about it a bunch of times in the last few months, but it doesn't seem like they've done anything to fix it.

Detailed Ratings

Order
6.0
Service
8.0
Price
8.0
Delivery
6.0

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Wiper blades

B

26 reviews

8.0
Overall Rating
Would buy here again
Yes

The wiper blades I bought were really good and super easy to put on. They've been working awesome, even when it's pouring rain. I would totally suggest them to anyone.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
8.0

Do you already have an account?

Brake pads

S

3 reviews

4.5
Overall Rating
Would buy here again
No

I bought some brake pads from this store not too long ago, and I gotta say, I wasn't too happy with the whole thing. The ordering process was confusing and the website wasn't very easy to use. When I called customer service for help, the person I talked to was kinda rude and not very helpful. Plus, the prices were a bit high compared to other places I've bought from. And to top it off, the delivery took longer than expected. All in all, I was pretty let down by the whole experience and I won't be coming back to this store again.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
4.0

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Oil filter and windshield wipers

S

7 reviews

9.0
Overall Rating
Would buy here again
Yes

So I went to this store and got myself an oil filter and some new windshield wipers, and I gotta say, I was pretty impressed with how good they are. The oil filter was a breeze to put in and it's been doing its job perfectly. And the wipers? They fit my car just right and work like a charm when it's raining.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Account Deletion Issue

S

9 reviews

9.0
Overall Rating
Would buy here again
Yes

As a regular person, I think it's really important for companies to put user rights and privacy first. It's not okay for a company to not make it easy for users to delete their accounts. When someone decides they don't want to use a certain platform or service anymore, they should be able to take their personal info out of that database. In this day and age where data privacy is a big deal, companies need to be honest and considerate of what their users want. It's not right for businesses to make it hard for people to manage their own data.

Detailed Ratings

Order
8.0
Service
10.0
Price
10.0
Delivery
8.0

Do you already have an account?

Online courses

M

21 reviews

6.5
Overall Rating
Would buy here again
Yes

I bought an online course from this company not too long ago. The course content was good, but I was really let down by the customer service. In the live sessions, I asked some important questions and the presenter was pretty rude in response. This happened a few times, so I contacted customer support for assistance. Unfortunately, their response was unprofessional and didn't really help with my concerns. It's not cool to be treated poorly when you're just trying to learn and grow.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
8.0

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Brake pads

A

5 reviews

6.0
Overall Rating
Would buy here again
No

I bought some brake pads that were supposed to be top-notch and durable, but turns out they didn't last very long. They only worked for a few months before I had to replace them. The price was alright, but the quality was a letdown. Ordering was easy, but the delivery took longer than I thought. The customer service folks were helpful in sorting things out, but I probably wouldn't suggest getting these brake pads.

Detailed Ratings

Order
6.0
Service
8.0
Price
4.0
Delivery
6.0

Do you already have an account?

Oil change supplies

T

1 reviews

8.5
Overall Rating
Would buy here again
Yes

I got some oil, a filter, and a drain pan for my car's oil change just the other day. The store had everything I needed, and the staff was really helpful in finding the right stuff for my vehicle. The prices were fair, and the products were good quality. I had a good experience shopping there.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

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About O'Reilly

O'Reilly Auto Parts is an American auto parts retailer that provides automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States serving both the professional service providers and do-it-yourself customers. Founded in 1957 by the O'Reilly family, the company operates more than 5,600 stores in 47 states. O'Reilly's offers a variety of auto parts and accessories, including brake parts, batteries, alternators, starters, and maintenance items. The company is known for its customer service and extensive inventory.

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Last update: November 29, 2024

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