Honey

Honey reviews

22 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
55%
Would buy here again
Ordering
6.8
Service
6.2
Pricing
6.8
Delivery
6.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Saved money with discount codes

8.0

"The discount codes from 'Honey' aren't always good, but sometimes they really come through. I just saved $13 by using a code from &#..."

Critical

Online voucher redemption

5.0

"Ya know, I used to think this place was pretty good, but my last experience totally changed my mind. I was trying to use a voucher for an online st..."

Most Voted

Big purchase, points, account

5.0

"Lately, I've been noticing that the app keeps logging me out, especially when I'm trying to make a big purchase to earn some points. It d..."

Reviews (22)

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Saved money with discount codes

A

6 reviews

8.0
Overall Rating
Would buy here again
Yes

The discount codes from 'Honey' aren't always good, but sometimes they really come through. I just saved $13 by using a code from 'Honey' at checkout. It's worth taking the extra time to try out the codes and see if you can get a deal.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Clothing and accessories

C

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I bought some clothes and accessories from this app, and let me tell you, my experience was totally what I made it. People need to stop playing the victim and take responsibility for their actions. Like, seriously, no one reads the terms and conditions, so stop acting shocked when things don't go your way. You have options, like arbitration, suing in small claims court, or contacting the consumer affairs department. Don't just sit there complaining, take action and stand up for yourself! Americans have power, so use it, okay? Stop playing the victim and start being a boss!

Detailed Ratings

Order
8.0
Service
10.0
Price
10.0
Delivery
8.0

Do you already have an account?

Gold membership

S

21 reviews

6.0
Overall Rating
Would buy here again
No

Oh, man, you know, back in the day, Honey was my go-to whenever I needed to do some online shopping. I mean, that gold membership was a real game-changer. I could rack up those points and cash them in for Amazon vouchers and all sorts of other cool rewards. Plus, whenever I had a problem, their customer service team was right on it, quick to help me out and fix things up. But, lately, things have taken a turn for the worse. It's been nothing but disappointment after disappointment. It's like the service that used to be so reliable and helpful has totally gone downhill. I can't even redeem my points for vouchers like they promised, and trying to get help through chat or email? Forget about it. I'm just left hanging with no response. It's super frustrating to see a tool that used to be so useful become completely useless. I'm not sure what happened - maybe the company got bought out or maybe they just shut down altogether - but either way, the service is basically non-existent now. I wish someone from Honey would reach out and address all these issues, but it seems like communication has totally stopped based on what I've read in other reviews.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

Do you already have an account?

Rewards app/extension

A

26 reviews

6.0
Overall Rating
Would buy here again
No

I gave that rewards app/extension a shot, and man, it was a total disaster right off the bat. I did everything they asked, placed orders, but got zilch in reward points. Customer service might as well have been a robot, kept telling me to wait 14 days. Well, it's been way longer, and still nada! And don't get me started on their useless coupons - what a rip off! Feels like they just want to spy on us and grab our info. Ugh, I'm out. #DeleteTheApp

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Bought lots of clothes

H

3 reviews

9.0
Overall Rating
Would buy here again
Yes

I love buying clothes from here because they are super cute and well-made. The quality is great and they always look fabulous! I always get compliments when I wear their stuff.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Online voucher redemption

M

4 reviews

5.0
Overall Rating
Would buy here again
No

Ya know, I used to think this place was pretty good, but my last experience totally changed my mind. I was trying to use a voucher for an online store and it's turned into a real nightmare. I've sent so many emails and given them all my info, but still no sign of my voucher. It's like they can't even find my account, let alone process my request. The customer service has really gone downhill and it's super frustrating. Do yourself a favor and avoid this place at all costs.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

Do you already have an account?

Loyalty program requirements

N

7 reviews

7.0
Overall Rating
Would buy here again
Yes

I just got some mail from the company saying that if I don't connect my account to PayPal, do three 'qualifying' purchases, and make a big enough new purchase, they're gonna take away all my points. I think that's pretty unfair and not cool. I don't like being told to do all these things, especially since I've only earned a few points to begin with. But hey, on the bright side, I've found that Quido is a good way for me to earn rewards.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

Disappointing reward options

C

6 reviews

7.0
Overall Rating
Would buy here again
Yes

I was so pumped to earn points using Honey every time I made a purchase, but man, was I let down when I tried to cash them in. The choices for rewards for us Canucks are seriously lacking. They used to have Amazon gift cards, which would have been amazing for me, but now it's all stores I don't care about. Feels like a big waste collecting all those points for nothin'. Honey needs to up their game and bring back those Amazon gift cards, or at least give us some better options. Let's go, Honey, step it up!

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

Do you already have an account?

Cashback rewards program

M

2 reviews

4.0
Overall Rating
Would buy here again
No

This rewards program used to be awesome for getting cash back, but then a big company swooped in and ruined everything. It's a real pain trying to cash out now without using a specific payment platform. And they've really cut back on the gift card choices and upped the amount you need to redeem. Such a letdown after all the time and effort put into it.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
4.0

Do you already have an account?

Cashback reward issue

K

10 reviews

7.0
Overall Rating
Would buy here again
Yes

I got this deal for 8% cash back on something from a computer store, but it didn't work at first. I messaged Honey two times, but didn't hear back. Luckily, I found a better cash back offer from another service. Good thing Honey got back to me eventually and fixed it by matching the other offer. Thanks a lot, Honey!

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

Do you already have an account?

Money-saving browser extension

A

1 reviews

6.0
Overall Rating
Would buy here again
No

I found this money-saving browser extension that's supposed to search the whole internet for coupons and discounts to help you save money when shopping online. Even though I heard some bad reviews, I thought I'd give it a shot. But after I installed it and went through all the Amazon listings, no coupons showed up like they said they would. It was kind of a letdown to not see any results considering what the extension promised. I guess in the end, the idea of saving money might have been too good to be true.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Rewards program

E

1 reviews

6.5
Overall Rating
Would buy here again
Yes

After starting off good with the rewards program, things went south when I made a bunch of purchases. I noticed some rewards were missing and not showing up in my history. I had to wait for two weeks and reach out for help, but in the end I got ignored.

Detailed Ratings

Order
8.0
Service
4.0
Price
8.0
Delivery
6.0

Do you already have an account?

Accumulated gold redemption issue

L

7 reviews

5.0
Overall Rating
Would buy here again
No

I'm really disappointed with my experience at this store, eh? I've been collecting gold through my purchases, but I've been unable to redeem it for over a year now. It's just not right, eh? Makes me feel like the loyalty program isn't being respected. And on top of that, the lack of response to my emails and chat inquiries about this issue is really frustrating, eh? I'm counting on better customer service and a quick resolution to this matter, eh?

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

Do you already have an account?

Online shopping experience

S

3 reviews

6.5
Overall Rating
Would buy here again
Yes

My time dealing with this website has been so annoying. I keep running into problems with getting the points I deserve after buying stuff. Even though I send in all the paperwork they need, the customer service folks never seem to give me my points or they blame some technical glitch. I've been really patient and keep bugging them with emails and chats, but they hardly ever get back to me. It's really frustrating to see a company that talks up how much they care about customers not stepping up and communicating better.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
8.0

Do you already have an account?

Recent purchase

M

6 reviews

7.0
Overall Rating
Would buy here again
Yes

I used to really enjoy this service, but things have definitely gone downhill. Up until recently, I would have easily given it a glowing 5-star review, but now I am getting super frustrated with how things are going. Honey used to work like a charm when it came to giving me those Honey Gold rewards for my purchases, but for some reason, it's just not happening anymore, even though I'm supposed to be earning them. I've tried everything they suggested to try and fix it - turning off my adblocker, switching browsers - but no luck. The coupons I'm still getting are handy, but without the Honey Gold, it feels kind of pointless. The support team has been pretty good about giving me some points back, but it's not really a sustainable solution to have to keep chasing after every purchase just to get what was promised in the first place. I really hope they can sort this out soon, or else I might have to say goodbye to what used to be such a great service.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
10.0

Do you already have an account?

Online shopping experience

H

1 reviews

4.0
Overall Rating
Would buy here again
No

I tried out this online shopping thing that's supposed to save you money, but honestly, it was more trouble than it was worth. The coupons were all expired and the deals were nothing special compared to what was already on the site. I felt like I wasted my time and energy on it.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

Do you already have an account?

Online discount code purchases

R

14 reviews

10.0
Overall Rating
Would buy here again
Yes

I gotta say, I am super happy with the service I've been getting from this company. Been using their services for a while now and I've come across so many sweet discount codes that saved me some bucks on my online shopping. Just the other day, I cashed in some points for a voucher, but then the email with the voucher never showed up. Bummer, right? But hey, I reached out to customer service and they got back to me real quick, super polite, and even sent the voucher right away. Problem solved in no time! Overall, I'm really impressed with the whole experience and you can bet I'll be sticking with their services in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Online shopping deals

W

22 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been using this thing called Honey for about two months now and it's really great! A friend of mine recommended it to me and I thought, "Sure, why not?" And now I'm really happy I did! It lets me know when things I want go on sale, tells me where to find the best prices, provides me with all those handy coupons, and even gives me some cash back when I use Paypal! And the best part is I can use it on both my computer and my phone. It's like pure magic!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Unresponsive customer service

J

4 reviews

6.0
Overall Rating
Would buy here again
No

I had a really bad experience with the customer service at this store. No matter how many times I tried to contact them, they totally ignored me. The chat support was no help at all, they said they would follow up but they never did. It's really annoying and not very professional.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

Do you already have an account?

Sequin dress purchase

T
7.5
Overall Rating
Would buy here again
Yes

Eh, ya know, I bought this sequin dress at the store not too long ago, and I gotta say, I'm pretty disappointed with how it turned out. I mean, it was like $200, and those dang sequins just keep falling off everywhere I go. And to top it all off, the dress is made of polyester - like, why is it so pricey then? It's kind of aggravating to dish out that much money on something that starts falling apart after the first wear. Don't even get me started on the accessories - that fake leather belt? $60! And it's so low quality that it ripped super easily. Just makes me feel like I wasted my hard-earned cash, ya know?

Detailed Ratings

Order
6.0
Service
10.0
Price
6.0
Delivery
8.0

Do you already have an account?

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About Honey

Honey is a Los Angeles-based tech company, best recognized for its browser extension that automatically finds and applies coupon codes at checkout with a single click. Founded in 2012 by Ryan Hudson and George Ruan, the company aims to help people find the best deals while shopping online. In addition to the browser extension, Honey offers other tools such as Honey Gold, a rewards program where users can earn cashback on purchases made through the platform. In 2020, Honey was acquired by PayPal for about $4 billion, marking a significant milestone in its history. Honey has since continued to expand its offerings, striving to improve the online shopping experience for millions of users worldwide.

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🌐 joinhoney.com

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Last update: November 29, 2024

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