Dashlane

Dashlane reviews

25 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
92%
Would buy here again
Ordering
9.0
Service
9.0
Pricing
8.2
Delivery
9.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Corporate order for software

9.5

"Dashlane's service is really great. This is my second time ordering for my business from them, and I'm still super impressed. Their custo..."

Most Voted

Efficient and comprehensive customer support

7.5

"The customer support I got was super helpful and thoughtful. They totally tackled all my concerns and gave me a solution. The only thing is, it too..."

Reviews (25)

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Attracive low-cost solution

J

1 reviews

6.0
Overall Rating
Would buy here again
No

When I first signed up for the free plan with this password manager, I thought it was a good deal. But as time went on, I noticed that there were a lot of features that were only for premium users, making it hard to use effectively. The premium plan is pricier than other options out there, and as a free user, I found better alternatives. It seems like the company is trying to reel customers in with a good deal at first, then slowly taking features away to make them upgrade. I'd recommend checking out other password managers before settling on this one.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Corporate order for software

J

15 reviews

9.5
Overall Rating
Would buy here again
Yes

Dashlane's service is really great. This is my second time ordering for my business from them, and I'm still super impressed. Their customer service is quick and helpful, especially when it comes to different payment options. Since we're a non-profit group, we don't do credit cards, so being able to pay by invoice is a big bonus thanks to Dashlane's flexibility. The software itself is awesome, but sometimes there are small login problems that don't last long.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Online support team

M
10.0
Overall Rating
Would buy here again
Yes

Oh my goodness, I had such a great experience with the online support team at this place! They replied really quickly to my emails, even late at night! Deb and Rick were absolutely fantastic, they fixed my issue in record time. I made a mistake and ended up creating a second account, but Rick sorted it all out and even gave me a refund. I was amazed at how simple they made everything for me. I was incredibly thankful for their assistance, they were like heroes coming to rescue me!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Password manager

A

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, using a password manager has made my life so much easier. It's super easy to use and it gets the job done quick. The tech support team was amazing too, they fixed my problem right away. I really like how they keep updating the program, it just keeps getting better and better for us users.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Old guy needed help with computer

L

21 reviews

9.5
Overall Rating
Would buy here again
Yes

Ya know, I'm pretty up there in age at 72 and not too tech-savvy. I was trying to figure out this thing on my computer called Dashlane, but man, it was just not happenin' for me. But then along comes Peter from customer support, and he's just the bomb. Super patient and friendly, he helped me out big time. Thanks to him, I now have Dashlane up and running smoothly on my Firefox browser.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Convenient password manager

N

1 reviews

9.5
Overall Rating
Would buy here again
Yes

This password manager has really improved my online experience. I am so grateful to have discovered it, as it has made my online tasks much easier. The team behind the product has always been helpful and reliable whenever I needed help.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Password Manager purchase

K

8 reviews

9.5
Overall Rating
Would buy here again
Yes

The Password Manager I bought is amazing, eh? It's really solid, super easy to use, and gives me the security and convenience I need to manage my passwords effectively. The support team for this product is top-notch, especially for us business folk. Their help is quick, knowledgeable, and top quality. I'm really happy with my purchase and the service I received.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

SaaS product purchase

A

13 reviews

9.0
Overall Rating
Would buy here again
Yes

The SaaS product I bought was not only a good price but it also gave me all the tools I needed for my security stuff. But, I was kinda bummed to see they don't have an app for WearOs devices like they do for Apple watches. Hopefully the company sees this and works on making more stuff for everyone who uses their products.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

Do you already have an account?

Password manager

C

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I find using this password manager super handy for keeping all my important info safe. It's so easy to access all my passwords and login details in one spot, saving me tons of time and stress. The customer support is top-notch, always there to assist with any problems I come across. All in all, I'm really happy with this product and would definitely suggest it to others.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Storing and recalling passwords, credit card info, secure notes

E

1 reviews

9.0
Overall Rating
Would buy here again
Yes

Really good service for keeping track of all your passwords, credit card details, and important notes securely. Sometimes has trouble working with certain websites, but you can still make it work by copying and pasting the saved information. Customer support is really helpful when you need it.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Password manager review

R

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, this app is amazing! I ran into some trouble changing my main password but the folks who helped me out were so fast and effective. They sorted out the issue in just a few days.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Secure password manager

H

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I was always hesitant to use password managers, but after hearing good reviews about this one, I thought I'd try it out. Buying it was simple and hassle-free, and there were no surprises. However, the customer service really stood out to me. When I had some questions and worries, Peter from the support team was super helpful. He answered quickly and went the extra mile to solve my problems. He was patient, knew his stuff, and fixed everything in no time. All in all, I'm really impressed and will definitely suggest this service to others.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Perfect app for techy peeps

L

1 reviews

9.5
Overall Rating
Would buy here again
Yes

This app is amazing, like for real! I've been using it for a year and a half and it's seriously the best thing ever. It works so well with all my Apple devices, like my phone and laptop. It's really user-friendly and does pretty much everything I need. I use it on Firefox and sometimes on Chrome too. It's seriously the best, I'm telling you! The design is so cool, way better than any other app I've seen.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Quick response on account inquiry

T

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I had a question about my account and they were able to help me right away. The customer service team was really efficient and friendly. They fixed my problem in a jiffy and made sure I had all the info I needed. It was a fantastic experience!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Switching plans

P

1 reviews

7.0
Overall Rating
Would buy here again
Yes

I wanted to switch plans a few months back, but they told me I had to cancel and then buy the new plan. I only managed to do it with some help. The process wasn't the smoothest.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
8.0

Do you already have an account?

Password security app

H

9 reviews

9.0
Overall Rating
Would buy here again
Yes

The password security app is really cool, eh! It keeps all of my passwords safe in one spot and I can access them from my phone, computer, or wherever. I like that the app creates super strong passwords for any new accounts I make. On top of that, there's extra security stuff like VPN, Dark Web monitoring, and checking your password health in the fancy version. If you're still using easy-to-guess passwords or keeping them on paper, you gotta try this app. I suggest checking out the free version first to see how awesome it is.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Quick fix by Nathalia and Daniel

K

27 reviews

8.5
Overall Rating
Would buy here again
Yes

I initially had some trouble, but big thanks to Daniel Miller for helping me get in touch with Nathalia. They both handled the error really quickly and efficiently.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Resolution of Issue

Z

1 reviews

8.0
Overall Rating
Would buy here again
Yes

When I had a problem with the product, I had a hard time reaching an actual person from the company because the automated menu didn't match my issue. But when I finally talked to a representative, they quickly fixed the problem. I was happy with how helpful and efficient they were in sorting out the issue.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Password manager purchase

L

1 reviews

7.5
Overall Rating
Would buy here again
Yes

This password manager is really handy, it has lots of cool features. It works great on iPhone and Chrome on desktop. But when I tried to upgrade to the premium account through the Apple App Store, I had some trouble. I suggest getting the premium account straight from the provider's website for an easier process.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

Quick and helpful customer service

D

4 reviews

10.0
Overall Rating
Would buy here again
Yes

I had some trouble logging into my account the other day and it was really frustrating. But, the customer service team was so great at helping me out and they didn't give up until we figured it out. I really appreciated their help, especially since dealing with tech issues can be so overwhelming. A big shoutout to Giulio for walking me through everything - their help made a big impact on my experience with the service.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

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About Dashlane

Dashlane is a software company that specializes in digital security and password management. It offers a platform where users can store and manage passwords, personal information, and secure notes. Dashlane also provides features like password generation, autofill for online forms, and alerts for potential security breaches. The company was founded in 2009 by Emmanuel Schalit, Jean Guillou, and Guillaume Maron, with the goal of simplifying and securing digital identity for everyone. Dashlane has grown significantly since its inception, becoming one of the leading password management solutions globally.

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Contact Information

🌐 www.dashlane.com

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Last update: November 29, 2024

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