
Dashlane - Reviews and experiences
Dec 2023-May 2024
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Reviews (25)
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Corporate order for software
Corporate order for software
ServiceDashlane's service is really great. This is my second time ordering for my business from them, and I'm still super impressed. Their customer service is quick and helpful, especially when it comes to different payment options. Since we're a non-profit group, we don't do credit cards, so being able to pay by invoice is a big bonus thanks to Dashlane's flexibility. The software itself is awesome, but sometimes there are small login problems that don't last long.
Online support team
Online support team
ServiceOh my goodness, I had such a great experience with the online support team at this place! They replied really quickly to my emails, even late at night! Deb and Rick were absolutely fantastic, they fixed my issue in record time. I made a mistake and ended up creating a second account, but Rick sorted it all out and even gave me a refund. I was amazed at how simple they made everything for me. I was incredibly thankful for their assistance, they were like heroes coming to rescue me!
Old guy needed help with computer
Old guy needed help with computer
ServiceYa know, I'm pretty up there in age at 72 and not too tech-savvy. I was trying to figure out this thing on my computer called Dashlane, but man, it was just not happenin' for me. But then along comes Peter from customer support, and he's just the bomb. Super patient and friendly, he helped me out big time. Thanks to him, I now have Dashlane up and running smoothly on my Firefox browser.
Password manager review
Password manager review
ServiceI gotta say, this app is amazing! I ran into some trouble changing my main password but the folks who helped me out were so fast and effective. They sorted out the issue in just a few days.
Secure password manager
Secure password manager
ServiceI was always hesitant to use password managers, but after hearing good reviews about this one, I thought I'd try it out. Buying it was simple and hassle-free, and there were no surprises. However, the customer service really stood out to me. When I had some questions and worries, Peter from the support team was super helpful. He answered quickly and went the extra mile to solve my problems. He was patient, knew his stuff, and fixed everything in no time. All in all, I'm really impressed and will definitely suggest this service to others.
Quick fix by Nathalia and Daniel
Quick fix by Nathalia and Daniel
ServiceI initially had some trouble, but big thanks to Daniel Miller for helping me get in touch with Nathalia. They both handled the error really quickly and efficiently.
Quick and helpful customer service
Quick and helpful customer service
ServiceI had some trouble logging into my account the other day and it was really frustrating. But, the customer service team was so great at helping me out and they didn't give up until we figured it out. I really appreciated their help, especially since dealing with tech issues can be so overwhelming. A big shoutout to Giulio for walking me through everything - their help made a big impact on my experience with the service.
About Dashlane
Dashlane is a software company that specializes in digital security and password management. It offers a platform where users can store and manage passwords, personal information, and secure notes. Dashlane also provides features like password generation, autofill for online forms, and alerts for potential security breaches. The company was founded in 2009 by Emmanuel Schalit, Jean Guillou, and Guillaume Maron, with the goal of simplifying and securing digital identity for everyone. Dashlane has grown significantly since its inception, becoming one of the leading password management solutions globally.
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Categories Dashlane
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Last update: November 29, 2024
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