Dashlane - Reviews and experiences

I wanted to switch plans a few months back, but they told me I had to cancel and then buy the new plan. I only managed to do it with some help. The process wasn't the smoothest.

I've been using this service for a while now, and I recently made the decision to switch from a Personal Premium Plan to a Business Plan for my workplace. I signed up a few people with Personal Plans and was told by the support team that moving them to the Business Plan would be smooth sailing. However, for the past month, I've been having trouble adding the existing Personal Accounts to the Organization. The support team is taking forever to respond, and when they do, they haven't been much help. Even after trying multiple times, my team still can't access the new shared passwords because they're not recognized as part of the Organization. I'm pretty disappointed with the lack of communication and support from the team.