Find My Past - Overall Rating based on 27 reviews
Featured Reviews
Reviews (27)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Quick and efficient research tool
I really like using Find My Past for my genealogy research. The only problem I had was inputting dates, it was a bit annoying because I had to click on the date box multiple times. Apart from that, it's a great platform to find out about my family history.
Research website
I'm having a hard time figuring out how to use this research website. I can't seem to find any technical help to guide me through this issue. Even though I have good information to identify them, I'm not getting much info on my relatives. It's frustrating to pay for a service that's not giving me what was promised. I feel lost and confused trying to navigate this website, and it's disappointing that there aren't many useful resources available.
trial period experience
During my trial, I had problems accessing information. Whenever I tried to see some records, I got a message saying I had to subscribe to see the content. I tried to contact customer service for help, but no luck. Every time I called, I was told all agents were busy and to have my email ready. Then, the call would suddenly end. This happened many times over a few days, and I felt very frustrated and let down by the poor customer support.
Dodgy purchase
This store keeps sending me iffy information and clues, making it tough for me to figure out if I should buy something or not. I'm really unsure about it, I just can't make a decision.
Genealogy records search
I gotta admit, I wasn't too sure about this site when I first stumbled upon it. But let me tell ya, I was pleasantly surprised! I managed to dig up tons of info about my great-grandparents' journey from Ireland to the US back in the 1800s without breaking a sweat. Putting together a family tree was a breeze, and it really helped me piece together my family history and get in touch with my roots in a whole new way. I lost track of time diving into all the records and exploring the site - it was just so easy to navigate. Even for someone like me who's not the most tech-savvy, I found the platform super user-friendly and intuitive. I'd definitely recommend it to anyone looking to uncover their family's past.
Email and phone contact for assistance
I had sent an email to customer service at first with some questions, but because of the time difference between the US and UK, I figured I should give them a call during UK office hours. I was happy to find out that I was connected to a call center in Scotland, and a lovely young woman helped me out with top-notch customer service. She really knew her stuff about the products and services, plus she was friendly and had a good sense of humour. It definitely made my interaction with them a pleasant one.
Genealogy records
I was so happy to discover how easy it was to access the genealogy records on this site and how much useful info I found about my ancestors. The census scans really helped me get a better idea of their lives, which was pretty cool. I loved seeing the actual old documents, it really made me feel connected to my family history. The newspaper section was also great for learning more about their lives. But, I was a bit let down that there weren't many scans of parish marriage registers, especially for those in London. Despite that, I thought the search function was easy to use and I had no trouble navigating the site. Oh, and a helpful hint for anyone using this site - try different spellings when you're searching, since lots of folks in the old days weren't great spellers.
Review with most votes
Genealogy records
I was so happy to discover how easy it was to access the genealogy records on this site and how much useful info I found about my ancestors. The census scans really helped me ge... Read onBy: Huel