Living DNA Reviews

: 15
100% Would buy here again

Most relevant positive review

  2024-03-24
I just bought a DNA test from this company and got a bit confused about my results. I contacted their support team and was really impressed by how ...Read on

Review with most votes

  2023-12-14
The customer service at this company is amazing, eh? I needed help with my DNA test kit and got a quick response from a real person, not just a rob...Read on

Reviews (15)

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    DNA testing positive experience

    I've had my fair share of letdowns with DNA testing companies before, so it was a nice surprise to receive top-notch service from this company. Whenever I reached out to them by email or live chat, they were always quick and professional in their responses. It was a breath of fresh air to actually talk to a person who knew their stuff and could help me out. Their friendly attitude and ability to fix any issues that came up made me feel like a valued customer. Plus, their prices were reasonable without skimping on quality, which is hard to find these days. Overall, I highly recommend this company to anyone interested in exploring their ancestry through DNA testing.


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    DNA test kit

    The DNA test kit I bought from Living DNA was so easy to use. The instructions were really clear and simple to follow, and I was able to collect my sample quickly and efficiently. The results came back pretty quickly and were super detailed and informative. I was really impressed with how much information they gave me and I found the breakdown of my ancestry to be both accurate and really interesting. Overall, I'm really happy with my purchase and would definitely recommend Living DNA to anyone who wants to learn more about their family history.


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    DNA kit purchase

    I recently bought a DNA kit from this company and I was a bit unsure about how the shipping would work with my upcoming trip. But let me tell you, the customer service team, especially Clare and the others, were so amazing in helping me out. They got back to me super fast and made sure I felt good about everything. I got the kit just in time for my travels and Clare even gave me some tips on what to do next. It's great to see companies that really care about their customers and go the extra mile to make us feel important.


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    DNA test results

    I got my DNA test results back real quick, even faster than my dad's that went down to America. But there was a tech problem where my mom's name showed up as a boy's name in her DNA group. Thank goodness Clare from customer service was super helpful and got it sorted out. She even hooked me up with a Viking upgrade just to be nice. The results are looking awesome and are pretty fascinating. It's a bummer there's no family tree builder though, that would be so neat!


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    DNA test purchase

    The DNA estimate was kinda close, but the matches just seem wrong. I got British and American matches even though I don't have roots there. There's definitely something fishy with their matching system.


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    DNA profile

    I just bought a DNA test from this company and got a bit confused about my results. I contacted their support team and was really impressed by how fast and helpful they were in getting back to me. The person I talked to took the time to understand my issue and gave me clear directions on how to fix it. It wasn't a huge problem, but it was messing with my experience on the site, and the help I got got me back on track in no time.


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    DNA results error

    Man, at first I was so frustrated with the DNA results I got, only to find out it was actually my fault. I uploaded the wrong file and that's why things got mixed up. Luckily, the customer service rep I talked to was amazing. Clare was super patient, she totally got where I was coming from, and she always got back to me right away. She even went the extra mile and talked to some experts on their team to help me out. Her support was seriously top-notch and I really appreciate it.


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    DNA test

    So I ordered a DNA test and it arrived fast, which was great. But then the computer program went crazy on me, and it felt like I was stuck in a frustrating world of 0's and 1's. I was like, no way, I'm done. But then along came Clare, who was amazing and saved the day. She worked her magic and didn't stop until everything was back on track. Now I can't wait to do more tests and discover some interesting stuff. Big thanks to Clare!


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    Ancestry DNA test

    Ordering my ancestry DNA test was super easy. The website was simple to use, and I had no trouble placing my order. The results I got were so helpful for my research into my family background. As a writer working on a book called Ancestral Notes and Histories, the info I got has been priceless. Right now, I haven't looked into getting any medical details because I'm really focused on digging into my family's past.


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    Ancestry DNA test

    My experience with the Ancestry DNA test was amazing, eh? The service was quick, the info they gave me was easy to understand, and the whole thing went really smoothly. The results gave me some pretty cool insights into my family history, which I thought was really interesting, eh? I definitely suggest this service to anyone who wants to learn more about where they come from, eh?


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    Ancestry DNA test

    The whole process, from sending in my sample to receiving my results, was simple and quick, eh? I was impressed by how efficient and easy-to-use the entire experience was, eh? The results were fascinating, providing insight into my origins and migration patterns throughout history, eh?


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    Living DNA kit

    I just got a DNA kit and the report it gave me was so cool! It showed me where my DNA comes from and even gave me info on both my mom and dad's sides. Way better than another kit I tried before. Living DNA really stepped it up with all the details and interesting info. Honestly, I was super impressed with the results and thought it was definitely worth the money.


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    Replacement DNA kit

    Can you believe my sample got lost in the mail twice? What are the odds! But I've gotta give it to this company for being so organized and sending me new kits right away. And when the sample finally got to them, they processed it super quickly. It's like they were making up for lost time with how efficient they were.


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    DNA testing service

    The folks at this DNA testing service, especially Claire, have been so helpful and efficient whenever I've had questions. They always get back to me super quickly and make me feel really confident in their service. I'm grateful for how fast they work, even with probably having a ton of inquiries to deal with.


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    DNA test kit purchase

    The customer service at this company is amazing, eh? I needed help with my DNA test kit and got a quick response from a real person, not just a robot. Clare helped me out and she was great – she really knew her stuff and answered all my questions professionally. I want to wish the whole team at this company good luck and give them a big thumbs up for their great work, eh.


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