Living DNA - Reviews and experiences

I was really disappointed that I couldn't get my DNA test done, but the team I talked to was so friendly! They did everything they could to assist me, and eventually, they refunded my money. I really wanted to do the test, but I appreciate the support I got from the team. Thank you, guys!

I just bought a DNA test from this company and got a bit confused about my results. I contacted their support team and was really impressed by how fast and helpful they were in getting back to me. The person I talked to took the time to understand my issue and gave me clear directions on how to fix it. It wasn't a huge problem, but it was messing with my experience on the site, and the help I got got me back on track in no time.

Man, at first I was so frustrated with the DNA results I got, only to find out it was actually my fault. I uploaded the wrong file and that's why things got mixed up. Luckily, the customer service rep I talked to was amazing. Clare was super patient, she totally got where I was coming from, and she always got back to me right away. She even went the extra mile and talked to some experts on their team to help me out. Her support was seriously top-notch and I really appreciate it.

My experience with the DNA testing kit from this company was really good. I had a few problems with my order, but the customer service rep, Clare, helped me out quickly. I'm grateful for the great service and I would definitely suggest this company to others. Thanks a lot, eh!

The customer service at this company is amazing, eh? I needed help with my DNA test kit and got a quick response from a real person, not just a robot. Clare helped me out and she was great – she really knew her stuff and answered all my questions professionally. I want to wish the whole team at this company good luck and give them a big thumbs up for their great work, eh.

I've had my fair share of letdowns with DNA testing companies before, so it was a nice surprise to receive top-notch service from this company. Whenever I reached out to them by email or live chat, they were always quick and professional in their responses. It was a breath of fresh air to actually talk to a person who knew their stuff and could help me out. Their friendly attitude and ability to fix any issues that came up made me feel like a valued customer. Plus, their prices were reasonable without skimping on quality, which is hard to find these days. Overall, I highly recommend this company to anyone interested in exploring their ancestry through DNA testing.

I got my DNA test results back real quick, even faster than my dad's that went down to America. But there was a tech problem where my mom's name showed up as a boy's name in her DNA group. Thank goodness Clare from customer service was super helpful and got it sorted out. She even hooked me up with a Viking upgrade just to be nice. The results are looking awesome and are pretty fascinating. It's a bummer there's no family tree builder though, that would be so neat!

I recently bought a DNA kit from this company and I was a bit unsure about how the shipping would work with my upcoming trip. But let me tell you, the customer service team, especially Clare and the others, were so amazing in helping me out. They got back to me super fast and made sure I felt good about everything. I got the kit just in time for my travels and Clare even gave me some tips on what to do next. It's great to see companies that really care about their customers and go the extra mile to make us feel important.

My experience with the Ancestry DNA test was amazing, eh? The service was quick, the info they gave me was easy to understand, and the whole thing went really smoothly. The results gave me some pretty cool insights into my family history, which I thought was really interesting, eh? I definitely suggest this service to anyone who wants to learn more about where they come from, eh?