Living DNA

Living DNA - Reviews and experiences

Average rating
9.0 /10
Based on 24 reviews
Oct 2023-Jun 2026
Star distribution
53x
417x
34x
20
10

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Reviews (24)

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DNA testing positive experience

Service

I've had my fair share of letdowns with DNA testing companies before, so it was a nice surprise to receive top-notch service from this company. Whenever I reached out to them by email or live chat, they were always quick and professional in their responses. It was a breath of fresh air to actually talk to a person who knew their stuff and could help me out. Their friendly attitude and ability to fix any issues that came up made me feel like a valued customer. Plus, their prices were reasonable without skimping on quality, which is hard to find these days. Overall, I highly recommend this company to anyone interested in exploring their ancestry through DNA testing.

DNA test results

Service

I got my DNA test results back real quick, even faster than my dad's that went down to America. But there was a tech problem where my mom's name showed up as a boy's name in her DNA group. Thank goodness Clare from customer service was super helpful and got it sorted out. She even hooked me up with a Viking upgrade just to be nice. The results are looking awesome and are pretty fascinating. It's a bummer there's no family tree builder though, that would be so neat!

DNA kit purchase

Service

I recently bought a DNA kit from this company and I was a bit unsure about how the shipping would work with my upcoming trip. But let me tell you, the customer service team, especially Clare and the others, were so amazing in helping me out. They got back to me super fast and made sure I felt good about everything. I got the kit just in time for my travels and Clare even gave me some tips on what to do next. It's great to see companies that really care about their customers and go the extra mile to make us feel important.

Ancestry DNA test

Service

My experience with the Ancestry DNA test was amazing, eh? The service was quick, the info they gave me was easy to understand, and the whole thing went really smoothly. The results gave me some pretty cool insights into my family history, which I thought was really interesting, eh? I definitely suggest this service to anyone who wants to learn more about where they come from, eh?

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About Living DNA

Living DNA is a UK-based company that specializes in DNA testing and analysis, with the aim of providing detailed insights into ancestry and personal genetics. Established in 2015, the company offers a range of DNA testing services that enable individuals to explore their family history, understand their ethnic makeup, and identify connections to specific geographic regions. Living DNA distinguishes itself in the market by offering a detailed breakdown of British and Irish ancestry, along with the ability to track both maternal and paternal lines. Beyond ancestry, their services extend to well-being reports that provide information on traits and conditions influenced by genetics. Living DNA emphasizes privacy and security in handling clients' genetic information, assuring users of confidentiality and control over their data.

Contact Information

Unit G1, Frome Business Park

BA11 4FN Frome

United Kingdom

📧 help@livingdna.com

☎ 0203 823 6002

🌐 www.livingdna.com

Last update: June 9, 2026

Website (Partner link)

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