Artifact Uprising Reviews
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Custom engagement album
The custom engagement album I got from this company was honestly a huge letdown. I ordered it to use as a guestbook at my rehearsal dinner, but the first one they sent me was just not up to par. The pictures were all over the place, the quotes we picked out were either printed wrong or cut off, and there were ink stains everywhere. When they sent me a replacement, it was somehow even worse. The quotes were off-center or not even on the page, covering up my photos. The whole thing was a disappointment and did not live up to what I was hoping for at all.
Problematic photo book order
My recent experience with a photo book supplier was not great. The books themselves were okay, but two out of the three had issues with the print and binding. It was frustrating to see this lack of quality control, especially since the books were quite expensive. However, I have to give credit to the customer support team for being helpful and reprinting the books for me. It was a hassle to deal with, but at least they addressed the problem quickly. I had bought vouchers for my family as Christmas gifts from the same supplier, so I made sure to tell them about my experience so they know what to look out for.
Rush anniversary book order
I just made an order for a 60th Wedding Anniversary book for my family. We really wanted it to be special, so we paid for rush shipping to make sure it got here on time. But the book never came on the day they said it would. I tried to check on the order, and it hadn't even been sent yet. I'm really disappointed with the lack of communication and customer service. This company ruined our special moment.
Holiday cards
The holiday cards we ordered were super flimsy and cheap, eh. They all got bent in the mail and didn't hold up too well, especially for what we paid, eh. And on top of that, when I tried to leave a review on the website, the "leave a review" link was basically impossible to find and didn't work at all. Overall, not impressed with the low-quality cards and sketchy tactics, eh.
Custom photo books
I went all out and splurged on custom photo books as a Christmas gift for my husband. I made sure to order them well in advance to make sure they'd be here on time. But here's the kicker - the first two books, the ones that really mattered, didn't show up when they were supposed to, despite the company saying they would. I tried reaching out to them, but couldn't get a hold of anyone. They just sent me an email about the delay and tossed in a $25 gift card to make up for a $5000 order. We had been emailing back and forth about the delivery, and they let me down big time. My advice? Stay away from this site if your project really matters and you're on a deadline. There are better companies out there that deliver high-quality products and actually give a darn about their customers.
Photo album purchase
The printing and binding were okay for the price, but the editor interface was a disaster. It kept crashing, which made it a pain to put together my album. Trying to edit and format text on the cover was a nightmare. The digital proof they showed me before ordering was way off from what I actually got. And when I reached out for help, the customer service was pretty useless. I wouldn't suggest this site to anyone, to be honest.
