Artifact Uprising - Reviews and experiences

I've been using this awesome place for a while now, and oh my goodness, they are so amazing! We recently moved and lost some pieces to our calendar, but when I let them know, they were so quick to help me out! No questions asked, just sent over what I needed right away. The items arrived today, and I'm really impressed by how dedicated they are to their customers. I'm a satisfied customer and will definitely be returning!

I just ordered a couple of pictures online for my dad's birthday, and I used an address that I've used before without any problems. But then I didn't get a shipping confirmation, so I contacted customer service. The person I talked to gave me short, snappy replies and put the blame on me, saying I used "United Kingdom" instead of "Northern Ireland." But if it worked before, why the sudden change? Why did it take them so long to figure out the problem? Couldn't they just do a quick Google search to fix the address issue? Seems like they're just too lazy to make their customers happy. I definitely won't be using their services again.