Artifact Uprising

Artifact Uprising - Reviews and experiences

Average rating
5.8 /10
Based on 21 reviews
Oct 2023-Mar 2024
Star distribution
50
43x
38x
27x
13x

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Reviews (21)

Photo book

Quality

I just bought a photo book from this company and it was a big letdown. I picked out my photos, made the book all unique, and couldn't wait for it to show up. But when it finally came, I was so surprised to see that the photo quality was terrible. The colors were dull, the pictures were blurry, and the whole book was nothing like I was hoping for. I tried to get help from customer service, but sadly, they couldn't fix the problem to my satisfaction. I'm really upset about the whole thing and definitely wouldn't suggest this company to anyone else.

Poor quality book

Quality

Oh man, what a letdown. I put in hours creating a photo book as a sweet Valentine's gift for my partner, only to end up with a subpar product. The sides of the book were dripping with glue, the cover was lopsided, and the photo quality was terrible. Being an artist and designer, I have an eye for details and I was shocked by the sloppy work with crooked margins and blurry photos. I was expecting way better for what I paid. Maybe I should have checked out the Trustpilot reviews first - looks like others have had similar problems. The fancy branding and promises of top-notch photo prints are all smoke and mirrors. I feel totally ripped off by this company.

Calendar and brass stand

Quality

I recently bought a calendar and brass stand from this company, and I have to say, I'm really impressed with the quality of the products. The calendar is just beautiful, and the brass stand adds a touch of class to the overall look. The paper for each month is top-notch, and the photos I uploaded came out sharp and clear, exceeding my expectations. These products are perfect for displaying family photos and memories all year long, especially for grandparents who like a personalized touch in their home decor. They were shipped internationally surprisingly quickly, and the packaging was great, making sure everything arrived in perfect condition. The customer service was professional and helpful, especially Coleen. Overall, I'm very happy with my purchase and would definitely think about buying from them again in the future.

Wedding photo book

Quality

Lately, I got my third photo book from your services, and sadly, it had the same print issues as the last two. Even though I put over 80 hours into making this wedding photo book just right, every full-page photo had a white margin along the side. It's really disheartening to see these errors, especially when I gave you professional pictures for printing. I don't understand why you offer these options for layout if you can't do them correctly. Your customer service team is quick to respond, which I appreciate, but getting the same flawed book over and over without fixing the mistakes is disappointing.

Photo book printing

Quality

I had a really bad time with getting my photo book printed. All the pictures were off-center and wonky, which made the whole thing look super amateur and not at all what I was hoping for. I wish I had read some reviews before going through with my order because it turns out lots of people have had the same problem with this place. Even when they tried to fix it by sending me a new one, it still had the same issues. I just feel like I threw away my money on something that wasn't even close to what I wanted.

Large custom photo book purchase

Quality

I recently bought a big custom photo book from a print company and it didn't go so well. The first book had a mistake on the cover which was a bummer. They made me another at a discount, but it had the same errors. The third one had glue on some pages, making them stick together and tear. Finally, the fourth book was decent in terms of quality. I was disappointed by the lack of attention to detail and quality control. The customer service was also not great and I didn't get any refunds despite spending a lot of money. Overall, my experience with this print company was disappointing and I wouldn't recommend them to others.

Custom engagement album

Quality

The custom engagement album I got from this company was honestly a huge letdown. I ordered it to use as a guestbook at my rehearsal dinner, but the first one they sent me was just not up to par. The pictures were all over the place, the quotes we picked out were either printed wrong or cut off, and there were ink stains everywhere. When they sent me a replacement, it was somehow even worse. The quotes were off-center or not even on the page, covering up my photos. The whole thing was a disappointment and did not live up to what I was hoping for at all.

Problematic photo book order

Quality

My recent experience with a photo book supplier was not great. The books themselves were okay, but two out of the three had issues with the print and binding. It was frustrating to see this lack of quality control, especially since the books were quite expensive. However, I have to give credit to the customer support team for being helpful and reprinting the books for me. It was a hassle to deal with, but at least they addressed the problem quickly. I had bought vouchers for my family as Christmas gifts from the same supplier, so I made sure to tell them about my experience so they know what to look out for.

Holiday cards

Quality

The holiday cards we ordered were super flimsy and cheap, eh. They all got bent in the mail and didn't hold up too well, especially for what we paid, eh. And on top of that, when I tried to leave a review on the website, the "leave a review" link was basically impossible to find and didn't work at all. Overall, not impressed with the low-quality cards and sketchy tactics, eh.

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About Artifact Uprising

Artifact Uprising is a company focused on providing high-quality photo printing services, aimed at turning digital images into tangible products like photo books, prints, and gifts. Founded in 2012 by sisters Jenna Walker and Katie Thurmes, along with their brother-in-law Matt Walker, in Denver, Colorado, United States, Artifact Uprising emphasizes eco-friendly practices by utilizing reclaimed and recycled materials in their products. The company gained recognition for its attention to design and sustainability, quickly becoming popular among individuals seeking to preserve their memories in a thoughtful, aesthetically pleasing manner.

Contact Information

🌐 artifactuprising.com

Categories Artifact Uprising

Last update: November 29, 2024

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