Art.com - Reviews and experiences

I'm really disappointed with the whole experience I had with my latest art print purchase. The customer service was lacking and the quality of the print didn't meet my expectations. I wish I had looked into the company more before buying because now I see that a lot of other people have had similar bad experiences. The shipping took way longer than they said it would, which left me feeling frustrated and let down. I definitely won't be buying anything else from this company in the future.

The customer service at this online store is pretty lousy, eh. I ordered some art prints and was supposed to get them on a certain date, but they didn't show up. When I reached out to customer service, I got different answers depending on who I talked to. It was so frustrating and felt like they were just giving me the run-around. The customer service reps were so rude and not helpful at all, making the whole thing a big waste of time. Honestly, my experience with this online store was just terrible, and I won't be ordering from them again, eh.

So, I ordered this really cool print from this art website and when it arrived, it was totally not what I expected! The picture and size were completely different from what I originally ordered. I was so excited to receive my print, but now I'm just feeling let down. I reached out to them right away and they instructed me to fill out some online form and send a picture of the incorrect item. I did all that and asked them to send me the print I actually ordered because it was meant to be a Christmas gift. But you know what? They informed me that they're closing their international operations and won't be able to send me the correct print. So now, I'm just going to receive a refund. I mean, really? It's only three days before Christmas! Like, seriously?

I recently bought a framed print from this website, and I have to say I was really disappointed with the quality of what I got. I ordered a special print of my beloved pet, but it came with a few problems. First off, there was a white dot on the black mat that stood out a lot and made the whole thing look bad. The frame itself was put together wrong, with gaps and uneven corners that made it seem poorly made. Plus, the image on the print was much darker than the original photo, which was a big disappointment because it didn't capture the true essence of the picture. All in all, the product didn't live up to its price, and I was left feeling unhappy with my purchase.

I recently made a big buy on this website for over $600. I had a coupon code giving me 20% off, but it wasn't working when I tried to use it at checkout. So I called the toll-free number and got a hold of a lady named Katie. She said that I'd get the discount once my order went out and she'd send me an email to confirm it after our chat. But I never got that email like she said I would. I tried getting in touch with Katie a bunch more times over the next few days, but every time I called, I got put on hold forever and never got to talk to her. Seemed like she was avoiding me 'cause she didn't want to admit she gave me that discount promise.

I bought this abstract art piece and it started cracking after only two years! Like seriously, I thought art was supposed to stick around longer than that. I even had it professionally hung up, but it still cracked. And when I reached out to customer service for help, they were useless. I guess I should've been more careful, but it's still a letdown.