Wealthsimple

Wealthsimple - Reviews and experiences

Average rating
5.2 /10
Based on 18 reviews
Nov 2023-Apr 2024
Star distribution
50
42x
35x
28x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Stock trading experience

App & Portal

Honestly, this service has been a nightmare for me. First off, I've missed out on so many potential trades because the stocks I wanted were not available. And when I did try to make a trade, the processing time was excruciatingly slow, causing me to lose out on potential profits. Not being able to short a stock or place a simple stop order is just ridiculous. And don't even get me started on their cryptocurrency trading - way too expensive compared to other platforms. When I finally decided to withdraw my funds, they told me my bank account was a business account (which it's not, I'm just a regular customer) and that their system didn't support it - but funny enough, they had no problem taking my money from that very same account. Frustrating to say the least.

Difficulties with selling stocks

App & Portal

I really like how the platform looks and how it works, but selling stocks on it is just so slow! It takes forever to actually sell a stock. By the time the sale goes through, the stock price has usually dropped a lot, meaning I lose money. These delays have caused me to lose a lot of money, putting me in a bad spot financially. I wouldn't suggest using this platform for quick trades or selling stocks if you want to make money fast.

Smooth & easy finances

App & Portal

Eh, this place is great if you're good at managing your own money. I got investin', cash, and crypto accounts and it's been pretty easy peasy. I don't really bother with their customer service much, I just check out the info on their website - it's real straightforward. And let me tell ya, their app is a lot cooler than their website on the computer, eh!

Investment platform experience

App & Portal

After putting some serious money into this online investment thing, I gotta say at first I was pretty impressed. The sign-up process was slick, and they were promising some sweet cash savings rates. But as I started using it more, I realized it wasn't all it was cracked up to be. The mobile app was meh, and the desktop version was even worse. And don't even get me started on customer service - not great. All in all, this platform has definitely not lived up to the hype, especially when it comes to how well it works and getting help when you need it.

Risky investments, technical glitch.

App & Portal

Let me tell you, I had a terrible experience with this service, eh. There was a technical issue on their end that stopped me from selling a stock for over an hour. They owned up to the mistake being their fault, but then pointed to their Terms of Service, trying to avoid taking any blame for the losses I faced. It's a risky platform, especially for day trading, eh.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Wealthsimple

Wealthsimple is a Canadian financial services provider founded in 2014. It offers a diverse range of financial products and services, including an automated investing service (often referred to as a robo-advisor), a commission-free stock trading platform, and a crypto asset trading platform. Wealthsimple's mission is to make investing accessible to everyone, regardless of their financial knowledge or investment amount. The company has rapidly grown to become one of the leading fintech firms in Canada, known for its user-friendly interface and emphasis on transparent, low-fee investing. Wealthsimple also provides financial planning and tax filing services, broadening its appeal to a wide range of customers seeking simplified financial management solutions.

Contact Information

20 Grosvenor Place

SW1X 7HN London

United Kingdom

📧 support@wealthsimple.com

☎ 0800 808 5653

🌐 wealthsimple.com

Categories Wealthsimple

Last update: November 29, 2024

Website
Menu