Neo Financial - Reviews and experiences
Nov 2023-Nov 2025
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
Loading reviews...
Payment issue with inactive account
Payment issue with inactive account
TransfersI paid my cable bill on this account back in January, but it was inactive. I contacted Neo Financial on February 15th to get my money back, but I still haven't received it. Their customer service is really frustrating me right now!
About Neo Financial
Neo Financial, founded in 2019 by Andrew Chau, Jeff Adamson, and Kris Read, is a Canadian fintech company based in Calgary, Alberta. It aims to modernize finance for Canadians by offering innovative financial services. This includes offering high-interest savings accounts, a cashback rewards credit card, and a simplified, more accessible online banking experience. The founders, who were also co-founders of the food delivery service SkipTheDishes, aimed to challenge the traditional banking sector by leveraging technology to provide more value and better customer service. Neo Financial has rapidly expanded its services across Canada, partnering with various retailers and businesses to offer cashback rewards to its customers.
Contact Information
Related companies
Last update: November 16, 2025
Website
Comments
Be the first with a response!