Neo Financial - Reviews and experiences

Do not use this service, eh! I tried to open a card account and had a terrible time setting up bill payments through my bank. They lied in their ads, their customer service is useless, the promises from management were not kept, and they wanted to charge me a lot to close the account because of their mistakes. As the CEO of a respected company, I am shocked by how unprofessional and dishonest this service is. Keep your distance, eh!

I just went through getting my credit limit cut down by the bank I opened an account with last year. I've been working hard to boost my credit score, so it was a real letdown to have this happen out of the blue with no heads up. It's definitely going to have a big effect on my finances. So, it's important to really think about all the details before deciding to go with this company.

I had a really bad experience with my credit card company not long ago. They let charges go through that put me over my credit limit, and then hit me with an over limit fee. It just doesn't make sense to approve charges that will end up with a fee when they could just say no in the first place. And to make it worse, they even added the over limit fees before processing my payments. It's sketchy and totally not okay.

I recently applied for a secured credit card and boy was I ever disappointed with the whole experience, eh! Everything seemed to be going just fine until I got to the part where I had to add funds. I connected my bank account and then bam, the process just came to a screeching halt. I tried reaching out to customer service for help, but all I got back were these generic answers that didn't even come close to solving my problem, I tell ya. It was so darn frustrating and in the end, I hit a total dead end. The service was just awful, like really terrible, eh, and I wouldn't wish it on anyone, that's for sure.

I had a really bad experience with my credit card company that I've been with for ages. They sent me an email saying they're cutting my credit limit because of how I spend. It made me feel like a kid in trouble. I don't like being watched and judged for how I use my card. So, I'm done with them. It's not cool to treat long-time customers like that.

I signed up for the rewards program not too long ago and they told me I'd get $25 in cash-back rewards and 3 months of free perks. But I never got any of those things! I've been getting some perks rewards, but I'm still waiting to see if they'll be the same as promised. The only good thing so far is that customers can boost their credit every week. I'll add more to my review as things progress.