Neo Financial - Reviews and experiences

I wasn't sure about changing banks at first because it's a bit of a pain, but I'm really happy I switched to Neo Financial. The whole process was easy and simple, and now I'm actually saving money instead of wasting it on fees. Their platform is easy to use and they offer lots of different financial services that work for me. Overall, my experience with Neo Financial has been great and I would definitely suggest it to anyone looking to save money and make their finances easier.

So, you know, I got something from that store everyone knows, and then they convinced me to get a new credit card, ugh. They said I could cancel anytime, but it was such a hassle! I had to send so many emails and make phone calls just to close my account with zero balance. And then, can you believe it, they had the guts to email me asking for money! Like, seriously? And when I tried to reply, I got auto-replies saying they weren't even checking those emails. What a waste of time! There wasn't even a phone number on their website for support. Luckily, I still had a number from before to call. I spent ages on the phone with them, only to be told I still owed money on a closed account with nothing in it. I asked to speak to someone else, but they flat out refused. In the end, I ended up paying more money just to get them off my back. Let's see if they finally leave me alone.

It's been a whole year now that I've been using this HISA account with NEO bank, and let me tell you, it's been awesome! The interest rate is 4%, which is way better than those 6-month GIC accounts at other banks. Plus, it's a cash account, so I can take out my money whenever I want! I don't get why some people only gave NEO bank 1.5 stars - they deserve a full 5 stars from me!