currencyfair

currencyfair - Reviews and experiences

Average rating
7.2 /10
Based on 21 reviews
Oct 2023-May 2024
Star distribution
52x
46x
311x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Fund withholding issue

Complaints

I've been with the company for nine years and never had any issues until now. Lately, there have been long delays with my funds. Since February 19th, I haven't been able to make any transactions in Australia. I tried reaching out to customer support and asking for my money back, but all I get are robotic responses that don't help at all. I'm annoyed with how slow they're being in fixing this. I really hope they give me my money back soon.