currencyfair - Reviews and experiences

I've been with the company for nine years and never had any issues until now. Lately, there have been long delays with my funds. Since February 19th, I haven't been able to make any transactions in Australia. I tried reaching out to customer support and asking for my money back, but all I get are robotic responses that don't help at all. I'm annoyed with how slow they're being in fixing this. I really hope they give me my money back soon.

Oh my goodness, you won't believe the crazy experience I had trying to transfer some money! I thought it would be a breeze, but it turned into a huge disaster. I attempted to send $10,000 and it completely vanished - it was a total nightmare! I was panicking because that was my retirement gift and I needed it right away. I had been using this company for over a decade, so I was really disappointed in their shady business. Luckily, they finally reached out to me after I posted a review online, and I got my money back the next day. Thank goodness! But for real, they seriously need to up their customer service game.