TripAdvisor - Reviews and experiences
Oct 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (25)
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Search results inaccuracy
Search results inaccuracy
OverallAs someone who uses TripAdvisor a lot, I've noticed a problem with the search results. They seem to favor sponsored listings over genuine local recommendations. I saw this clearly when I was looking for restaurants in Quarteira, Portugal. Most of the places listed were actually 10-20km away from the town. This sneaky trick makes it hard for people to find real local dining spots and it makes TripAdvisor seem less trustworthy for travel advice. I think TripAdvisor should focus more on accuracy and authenticity in their search results to help their users better.
About TripAdvisor
TripAdvisor is an American online travel company that provides reviews and recommendations for hotels, resorts, inns, vacations, travel packages, travel guides, and lots more. Founded in February 2000 by Stephen Kaufer, Langley Steinert, and several others, it has grown to become one of the world's largest travel platforms. It operates a website and mobile app with user-generated content and a comparison-shopping website. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants. TripAdvisor initially operated under a B2B model but shifted to a consumer-facing model, providing free access to its content while generating revenue through advertising and booking commissions. Based in Needham, Massachusetts, TripAdvisor has become a go-to source for travelers seeking reliable information on destinations around the globe.
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Categories TripAdvisor
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Last update: November 29, 2024
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