Ticket Network

Ticket Network - Reviews and experiences

Average rating
6.6 /10
Based on 27 reviews
Nov 2023-Oct 2026
Star distribution
50
49x
39x
25x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (27)

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Ticket issue resolved

Service

Customer service really made me feel like they actually cared about what I was going through. They jumped right in and fixed the problem super fast, getting everything sorted out in just a few minutes. I was really impressed by how quick and dedicated they were to helping me out.

Bought tix for concert

Price

I was so excited to buy tickets to see my favorite band but ended up getting scammed! The tickets were way more expensive than I expected because of all these extra fees. Super not cool, eh.

Late delivery of tickets

Communication

I bought some event tickets back on September 11th, eh, but it's been two months now and I still haven't gotten them. I was so pumped when I made the purchase, but now I'm really let down by how slow the delivery is. I've seen a bunch of reviews online saying this platform might not be legit, and now I'm stuck in this annoying situation. It's just not right for a ticket service to take this dang long to send tickets by email. If this isn't fixed soon, I'm gonna have to take this up a notch.

Recent concert ticket purchase

Communication

I just wanted to share my experience with buying tickets for a concert happening in April. When I made my purchase, I ended up on a different website than I was expecting. Plus, I couldn't find a customer service number, which made me question how reliable the service is.

VIP concert tickets in Spokane

On-site

I just bought VIP concert tickets through this site for a show in Spokane. But when I got there, turns out the seats I thought I paid for weren't the ones I actually got. I paid a lot for those VIP tickets, only to end up in the general admission section behind the VIP area. It was pretty disappointing and frustrating because the tickets I got didn't match the price I paid.

Grandstand tickets not received

On-site

I bought tickets for the grandstand at this awesome event, but they sent me different ones without telling me. They did try to fix it by giving me a small discount, but honestly, it's not cool. My trip is already super expensive, and now I might have to watch from really far away. At least they refunded my money, but I'm still pretty upset about the whole situation.

Accidental Purchase

Booking

I thought I was all set to buy tickets for this awesome event, but it turned into a total nightmare. The website seemed super sketchy, and it totally tried to trick me into selling tickets that I didn't even have yet. It was a complete disaster!

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About Ticket Network

TicketNetwork is a privately held technology company that operates an online marketplace for buying and selling tickets for live entertainment events, including concerts, sports, and theater shows. The company was founded in 2002 in South Windsor, Connecticut, U.S. Its platform, TicketNetwork.com, facilitates transactions between ticket buyers and sellers, offering a vast selection of event tickets across North America and beyond. The company has grown significantly since its inception, leveraging its software technology to provide access to a comprehensive network of ticket inventory for events worldwide. TicketNetwork aims to provide a secure and user-friendly environment for transactions, ensuring that buyers can find tickets to their desired events and sellers can reach a broad audience of potential buyers.

Contact Information

75 Gerber Road East

06074 South Windsor

United States

📧 customerservice@ticketnetwork.com

☎ 888-456-8499

🌐 www.ticketnetwork.com

Categories Ticket Network

Last update: October 27, 2026

Website (Partner link)

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