
Ticket Network - Reviews and experiences
Nov 2023-Apr 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
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Purchased golf tournament tickets
Purchased golf tournament tickets
CancellationWe bought tickets for a golf tournament a few weeks ago, thinking we'd have our e-tickets by the Thursday before the event. But nope, got an email on Friday - day before the big day - saying our tickets were suddenly not available. Even though there were still identical Grounds Passes up for grabs on the site, all they offered us was a refund. Total letdown, felt like we got ripped off. Think twice before buying from this website, just a heads up.
Cancelled order for May event
Cancelled order for May event
CancellationI recently bought something for an event happening in May, but then I realized the next day that I needed to cancel it. I tried to get in touch with customer service a bunch of times, but every time I called, the line cut out while I was waiting to talk to a real person. When I emailed them, they said they NEVER take cancellation requests. It's made me really frustrated and upset.
Pickleball tournament tickets
Pickleball tournament tickets
CancellationI was really looking forward to using my gift card to buy tickets for a pickleball tournament on this site. But man, was I let down. The fees for the tickets were way too high, way more than I expected. And to top it off, even though they said the tickets would get to me two days before the event, they didn't show up. When I got in touch with customer service, they said the tickets would arrive 24 hours before the tournament. Imagine my surprise when I got an email on the morning of the event saying my order was cancelled. And get this - they're giving back the credit card amount as a refund, but the gift card amount separately. What a pain! Dealing with this company was such a waste of time and money. I won't be trusting them for any future ticket buys. Super disappointed and definitely wouldn't recommend their services to anyone.
About Ticket Network
TicketNetwork is a privately held technology company that operates an online marketplace for buying and selling tickets for live entertainment events, including concerts, sports, and theater shows. The company was founded in 2002 in South Windsor, Connecticut, U.S. Its platform, TicketNetwork.com, facilitates transactions between ticket buyers and sellers, offering a vast selection of event tickets across North America and beyond. The company has grown significantly since its inception, leveraging its software technology to provide access to a comprehensive network of ticket inventory for events worldwide. TicketNetwork aims to provide a secure and user-friendly environment for transactions, ensuring that buyers can find tickets to their desired events and sellers can reach a broad audience of potential buyers.
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Categories Ticket Network
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Last update: November 29, 2024
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