Ticket Network

Ticket Network - Reviews and experiences

Average rating
5.8 /10
Based on 19 reviews
Nov 2023-Apr 2024
Star distribution
50
43x
37x
25x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Two hours before show, no ticket

Communication

Sorry eh, but my recent purchase from this platform was a total bust. They told me my ticket would be good to go at 5pm, but then all I got was a notice saying they were refunding my money instead. It was a major let-down, especially considering I've never had problems like this with other ticket sellers. This was my first time using this platform, and I can tell ya right now, I won't be using it again. I already got tickets from other places for the same show, and they came through no problem, no hassle.

Costly Willie Nelson concert tickets

Communication

Oh man, let me tell you about my latest ticket-buying experience for the Willie Nelson concert. I totally fell for it and thought I'd have my hands on those tickets in time. Spent a crazy $700 on them, only to end up with nothing when I needed them most. Was told I'd get them two days before the concert, but nope, that didn't happen at all. Seems like this company just operates like that all the time. Do yourself a favor and stay away from this shady business if you don't want to get ripped off.

Purchased Phillies vs. Los Angeles Angels tickets

Communication

My experience with buying tickets for the Phillies vs. Los Angeles Angels game on this site was a huge letdown. Even though they charged my credit card the full amount, I never got a confirmation email, PIN, or any proof of my purchase. When I tried to talk to customer service, I got no reply after several attempts to call them. The emails we exchanged ended with them saying they had no record of my purchase, which left me with no tickets and no explanation for why my card was still charged. Overall, dealing with this site made me feel frustrated and tricked, so I suggest steering clear of them at all costs.

Late delivery of tickets

Communication

I bought some event tickets back on September 11th, eh, but it's been two months now and I still haven't gotten them. I was so pumped when I made the purchase, but now I'm really let down by how slow the delivery is. I've seen a bunch of reviews online saying this platform might not be legit, and now I'm stuck in this annoying situation. It's just not right for a ticket service to take this dang long to send tickets by email. If this isn't fixed soon, I'm gonna have to take this up a notch.

Recent concert ticket purchase

Communication

I just wanted to share my experience with buying tickets for a concert happening in April. When I made my purchase, I ended up on a different website than I was expecting. Plus, I couldn't find a customer service number, which made me question how reliable the service is.

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About Ticket Network

TicketNetwork is a privately held technology company that operates an online marketplace for buying and selling tickets for live entertainment events, including concerts, sports, and theater shows. The company was founded in 2002 in South Windsor, Connecticut, U.S. Its platform, TicketNetwork.com, facilitates transactions between ticket buyers and sellers, offering a vast selection of event tickets across North America and beyond. The company has grown significantly since its inception, leveraging its software technology to provide access to a comprehensive network of ticket inventory for events worldwide. TicketNetwork aims to provide a secure and user-friendly environment for transactions, ensuring that buyers can find tickets to their desired events and sellers can reach a broad audience of potential buyers.

Contact Information

75 Gerber Road East

06074 South Windsor

United States

📧 customerservice@ticketnetwork.com

☎ 888-456-8499

🌐 www.ticketnetwork.com

Categories Ticket Network

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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