Prestigia - Overall Rating based on 26 reviews
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Early credit card charge
I was pretty happy with how things went when I booked my trip. The website was easy to use, and there were lots of places to stay to choose from. But, I was a bit surprised when I saw that my credit card was charged right away after I booked. I thought that the deadline to cancel would also be the date they charge for the place. I'm coming from overseas and I still have more than two months before my trip, so it was kind of unexpected and not very convenient to have to pay for everything upfront. It would have been nice if they had been clearer about this policy when I was booking, so I wouldn't have been caught off guard.
Booking cancellation refund
I recently had the unfortunate experience of dealing with a company that rhymes with 'Crestigia'. Let me tell you, it was a nightmare from start to finish. They cancelled my booking before even taking my money, which should have been a red flag right there. When I tried to get my refund, it was like pulling teeth. I had to go through hoops and loops just to get what was rightfully mine. And don't even get me started on their false promises of quick refunds. It took weeks of back and forth just to see my money again. It's clear that this company is more interested in holding on to people's money for profit rather than providing a good service. Buyer beware, stay far away from this rogue company.
Easy and affordable booking with included breakfast
My experience booking through the website was super easy and smooth. I liked how user-friendly it was, and being able to add breakfast to my reservation for a decent price was great. Getting breakfast included for my whole three-day stay was an awesome bonus that made my experience even better. The prices compared to other booking sites were also really competitive, so it was a smart and budget-friendly choice for where to stay.
Quick and easy booking process
The website had everything I needed to make my reservation. It was easy to use and I didn't have any problems with it. I was able to book my reservation quickly and easily.
Hotel room reservation
I just booked a reservation for two hotel rooms on this website for my trip to Singapore. I had to cancel one night, and after talking to Ismail through email, I was told it would be sorted out. But, even after a few reminders, I still haven't got my refund for the cancelled night. The lack of communication and broken promises have really let me down. I thought this company was all about top-notch service, so this is disappointing. I'd recommend others to be careful when using this website for bookings.
booked a vacation
I booked a vacation on this website but they cancelled my booking and now I'm not getting my money back. I tried to contact customer service but they won't respond! I'm so frustrated, I might have to take legal action.
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booked a vacation
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