mytrip - Reviews and experiences

the next day a different rep actually followed up. They admitted it took a bit longer than usual, apologised (genuinely), and confirmed the airline had received my passport details. Within a few hours the name correction was accepted and my boarding went smooth. So, whatever happened in that first chat, the issue was resolved. My trip — for work and a bit of sightseeing after meetings — went ahead without drama. I used the booking on my phone a lot, checked in online, and didn’t have extra fees or surprise holds at the gate.
Would I recommend this? Yes, with a caveat. The platform’s prices and delivery of tickets are solid. Their team can sort tricky things, but you might need patience and follow-ups. Send clear messages, keep screenshots, and don’t be shy to ask for a second opinion if the first rep seems stuck. Overall I’m relieved and actually a bit impressed that they pulled it together. I went from distrust to genuine satisfaction. So for regular trips — work or weekend plans — I’ll use them again, but I’ll be a little more careful entering my name on mobile.