Melia

Melia - Reviews and experiences

Average rating
5.4 /10
Based on 19 reviews
Oct 2023-Apr 2024
Star distribution
50
42x
38x
25x
14x

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Reviews (19)

Hotel stay at a certain establishment

Service

My recent stay at a hotel was quite disappointing. The staff seemed really rude and unfriendly, and they didn't seem to know how to help customers properly. On top of that, the room they gave me was really small and the balcony only had one chair. When I asked for another chair, it took forever and multiple phone calls before they finally brought one. And to make things worse, I ended up paying more for the room than the special deals they advertised. All in all, it was a letdown and I wouldn't suggest this place to anyone.

Honeymoon stay at a luxury resort

Service

My recent getaway at a fancy resort for my honeymoon was absolutely amazing. The folks working at the resort really treated us like royalty, especially Richard the bartender who went out of his way to make sure we had a fantastic time. The service was top-notch and the amenities were top of the line. I would totally recommend this place to anyone looking for a luxurious escape.

Vacation stay

Service

Hey, I just got back from my vacation and it was honestly kind of a bummer. The staff at the place I stayed were really rude when I asked about the food due to my allergies - and to top it off, they actually made fun of me for it! Not cool. Plus, they were super pushy about trying to sell me stuff, and they didn't take no for an answer very well. I'd recommend checking out a different spot next time!

Stay at hotel in Benidorm

Service

Stayed at a hotel in Benidorm that wasn't the greatest. The people at the front desk weren't very helpful and pretty rude. They charged me incorrectly for a late checkout and only gave me my money back later that day. It was hard to communicate because they didn't speak English well. I asked for a basic breakfast because I had to leave early, but nobody knew about my request. All in all, it wasn't a very good experience.

Room Upgrade and Excellent Service

Service

My recent stay at this hotel was absolutely amazing. The staff went above and beyond with their service, and everything was so clean and tidy. My husband and I decided to treat ourselves to a room with a view of the sea, and we were pleasantly surprised when we were able to check in early in the morning. This meant we could start our vacation sooner and have an extra day to relax. The personalized attention we received while staying in "the Level" was incredible, and we felt like we were really taken care of throughout our whole stay. It was definitely worth the extra cost, as it made our experience at the hotel even better.

Hotel stay at location in Via 25

Service

My stay at that hotel on Via 25 was honestly terrible. The staff there had really bad customer service and didn't care at all about safety. I was so let down by how unprofessional they were and how little they cared about what I needed as a guest.

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About Melia

Meliá Hotels International, S.A. is a Spanish multinational hospitality company founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, Spain. It is one of the world's leading hotel companies, specializing in the operation of hotels and resorts around the globe. Meliá operates under various brands to cater to a wide range of market segments, including premium, upscale, and mid-scale. These brands include Gran Meliá, Meliá, ME by Meliá, Paradisus by Meliá, Innside by Meliá, TRYP by Wyndham, Sol by Meliá, and Circle by Meliá, among others. The company's portfolio emphasizes leisure and business travel, combining quality accommodations with exceptional service. Meliá Hotels International is committed to responsible tourism, implementing sustainable practices across its operations to minimize environmental impact. Through its global presence, the company continues to grow, providing memorable experiences for guests while fostering a culture of innovation and sustainability.

Contact Information

Gremi Boters, 24. Polígono Son Castelló.

07009 Palma de Mallorca

United States

☎ (34) 971 224444

🌐 www.melia.com

Last update: November 29, 2024

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