
Melia - Reviews and experiences
Oct 2023-Apr 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (19)
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Vacation package purchase
Vacation package purchase
PriceAfter spending a bunch of money on a vacation package, dealing with this company has been a total nightmare. I thought I could use the points I paid for, but nope! Can you believe that? And when I tried to get some answers on the pricing, they straight up hung up on me. I caved and sent them even more money, but now they won't even talk to me about a refund. This whole thing is a total scam and now I'm out of money with nothing to show for it.
Tariff misunderstanding
Tariff misunderstanding
PriceI was so disappointed with my stay at this hotel. They wouldn't give me a refund when I made a mistake with my booking, and they trick people with their sneaky advertising. On top of that, the extra charges and mandatory tips were ridiculous. The way they make you pay those fees is just unfair and shady. And then they have the nerve to ask for feedback afterwards? It's just adding insult to injury.
About Melia
Meliá Hotels International, S.A. is a Spanish multinational hospitality company founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, Spain. It is one of the world's leading hotel companies, specializing in the operation of hotels and resorts around the globe. Meliá operates under various brands to cater to a wide range of market segments, including premium, upscale, and mid-scale. These brands include Gran Meliá, Meliá, ME by Meliá, Paradisus by Meliá, Innside by Meliá, TRYP by Wyndham, Sol by Meliá, and Circle by Meliá, among others. The company's portfolio emphasizes leisure and business travel, combining quality accommodations with exceptional service. Meliá Hotels International is committed to responsible tourism, implementing sustainable practices across its operations to minimize environmental impact. Through its global presence, the company continues to grow, providing memorable experiences for guests while fostering a culture of innovation and sustainability.
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Last update: November 29, 2024
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