
Hotel Planner - Reviews and experiences
Nov 2023-Apr 2024
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Reviews (18)
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Unauthorized credit card charges
Unauthorized credit card charges
PriceI had a bad experience with a booking service that sneakily charged my credit card. They didn't even tell me about the charges and I found out later that there were extra booking fees of $7.99 per reservation that I didn't know about. After canceling my bookings, I decided to just book directly with the hotel, which was way better. I asked for a refund for the original charge, but still waiting for the refund for the booking fees. Honestly, I wouldn't recommend using this service again because they're not upfront about the fees and they charge you without permission.
Misleading billing practices
Misleading billing practices
PriceEven though Solome was nice and took her time to help me out, I am really upset about how they handled the billing. They charged me right away instead of waiting for the hotel to bill me, which seems shady and confusing. Even though Solome tried to make things clear, I'm not happy with how this all turned out.
Best rates online
Best rates online
PriceI was so impressed by the awesome rates I found on this website. I checked prices on other hotel booking sites and even on the hotel's own site, but Hotel Planner always had the best deals. The discounts they offered were incredible, and I was shocked by how much money I saved by booking with them. I definitely suggest this site to anyone who wants to save some serious money on their accommodations.
About Hotel Planner
HotelPlanner is a leading provider of online services to the global hotel sales market. The company specializes in securing discounted hotel accommodations and providing customized hotel booking solutions for both individual travelers and group events, including corporate meetings, weddings, reunions, and sports teams. Founded in 2003 by Tim Hentschel and John Prince, the platform integrates technology to allow real-time bookings, offering a range of options from budget to luxury accommodations. HotelPlanner's services facilitate the negotiation and reservation process by connecting clients directly with hotel properties, leveraging bulk purchase rates and exclusive deals. Through its website and mobile app, HotelPlanner supports a wide array of travel planning and booking needs, aiming to simplify the hotel selection process while delivering competitive rates and personalized options for its users.
Contact Information
205 Datura St 10th Floor
33401 West Palm Beach
United States
Categories Hotel Planner
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Last update: November 29, 2024
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