eSky - Reviews and experiences

Sat at my kitchen table late one night, trying to sort flights for a quick move and already half expecting trouble because of a past booking fiasco. The site looked a lot like EasyJet and, yeah, that made me pause — I was really skeptical, no, actually really worried. Price started reasonable for two seats but then extra fees kept creeping in; it did climb higher than I liked. Support was slow, emails took about a day each, but they did answer and in the end I seem to have a legitimate ticket with the airline. I still booked the outbound direct with EasyJet to be sure, but overall relieved and actually happy it worked out. Would use again, just mentally prepared for fees and slow replies.

I haven’t got the money and I’m done waiting. I needed this refund because a last-minute flight cancellation screwed up my plans (and my budget — small move and a sore back meant I couldn’t absorb the cost), so I chased them. At first they were oddly quick: an email asked for my bank details since they “couldn’t refund the card” (fine, I sent it), and they even thanked me and said payment would be made right away. That was the pleasant surprise — real people, polite email — which made me think it would be sorted. Then nothing. Crickets. Follow-up emails go unanswered, questions about the exact amount get ignored, and it feels like being politely distracted until they disappear. I’m left wondering why they needed so much bank info and whether that’s normal or sketchy (others online suggest it’s not great). So yeah, decent first response, then the kind of silence that makes you escalate things. I’ll be passing details to consumer groups if needed and warning others — but honestly, if you need a reliable refund fast, this wasn’t it.