CheapOair - Reviews and experiences

I just bought some tickets on a travel website, but ran into a problem because the name on the tickets was wrong. The website was glitchy and didn't let me double-check everything before I bought them. So, I had to call customer service to fix it, but they said they couldn't change the name and I had to cancel the ticket. This left me unsure about getting a full refund easily. Plus, when I tried to book again, the original ticket I wanted was gone and the new options were totally different.

I recently had a super frustrating experience with this travel agency while trying to sort out a problem with my flight booking. They cancelled my original flight, re-booked me on a flight that doesn't even exist, and are now trying to charge me way more for a new booking. The customer service was seriously no help at all and this whole situation has been an absolute nightmare. I definitely wouldn't suggest this agency to anyone.

The booking process was so long and annoying, eh! I had so many problems and had to wait forever to talk to someone. The agents didn't seem to know what they were doing, and I had to ask for a supervisor a bunch of times before they finally fixed my problem. And even then, they didn't listen to me about using my airline credit. But after some more back-and-forth with the supervisor, things are finally starting to look up, eh!

I had a pretty annoying booking situation recently where the company didn't send me a confirmation. I booked a flight but never got an email confirming it - turns out it went straight to my junk folder. And to top it off, I got charged right away, so I had to book another flight. Honestly, I'd recommend booking directly with the airline. CheapOair isn't very transparent and you don't really get any extra services - you're pretty much relying on the airline for everything.

Spent a whole hour on the phone with this agent trying to book my flight, and let me tell you, it was a total nightmare. Prices kept going up and the choices they were giving me were just not working. If you're a fan of wasting time and having irritating chats, then CheapOair is where you need to be. Honestly, I was so let down by the whole thing.

I had a little snag with my booking confirmation and had to reach out to customer service for help. The guy I spoke with, Fletcher, was super helpful and made me feel at ease during our chat. He took the time to go through all my details, double-checked the booking, and let me know that the flight delay was because so many people were booking. Fletcher even recommended another flight that was convenient and didn't break the bank. Thanks to his help, I'm feeling good about my vacation plans and keeping things within my budget.