Sproutsocial

Sproutsocial reviews

24 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
58%
Would buy here again
Ordering
8.0
Service
7.4
Pricing
6.6
Delivery
7.6

Featured Reviews

Spotlight: What are our customers saying?

Positive

Social media management tool

9.5

"I've used Sproutsocial at two different companies, and I definitely plan on using it again once I start my own digital agency. It's such ..."

Critical

social media management tool

5.5

"I've been using this social media tool for a while now, and I have to say, the recent updates have been pretty disappointing. The price keeps ..."

Most Voted

Social media management software

6.0

"This software is not at all what we were hoping for. It promises a lot but falls short in a big way. The features are buggy or just not there. We c..."

Reviews (24)

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Free trial scam

L

1 reviews

6.0
Overall Rating
Would buy here again
No

I got tricked by sproutsocial's free trial offer, but it was all a big scam. Even after I gave them my card info for the trial, they still charged me $99.95 without giving me any trial at all. It's a shady business practice that definitely doesn't make me trust them. Luckily, I was wise enough to cancel my card before they could do any more funny business. These "free trials" are always too good to be true.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Social media management software

S

1 reviews

6.0
Overall Rating
Would buy here again
No

This software is not at all what we were hoping for. It promises a lot but falls short in a big way. The features are buggy or just not there. We couldn't even get the basic features to function right, let alone try out any extras. As a small business, this has been really frustrating and a total waste of money. I wouldn't suggest this software to anyone.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Social media management tools

A

10 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some social media management tools from this company and I was really impressed with how easy they are to use. I can now manage all my social media accounts in one place, interact with my followers more efficiently, and track how well my posts are doing to help me make better marketing plans. There are lots of handy tools that make it simple for me to plan my posts in advance, keep an eye on how engaged my audience is, and work together with my team smoothly. In short, I think this software is super easy to use and a must-have for any business wanting to boost their online presence.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Easy to use platform

R

2 reviews

8.0
Overall Rating
Would buy here again
Yes

I love using this platform because it's so easy to navigate. It's great having everything all in one spot for me and my team, it makes things so much more convenient. The only downside is when the account teams keep changing, but I get that it happens.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

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About Sproutsocial

Sprout Social, Inc. is a company that provides social media management tools and services. Established in 2010 and headquartered in Chicago, Illinois, its software is designed to help businesses manage their social media channels more efficiently. Sprout Social's offerings include engagement, publishing and scheduling, analytics, and team collaboration tools. The platform supports various social networks, such as Twitter, Facebook, Instagram, LinkedIn, and Pinterest. Its services are tailored to businesses looking to enhance their online presence, engage with customers, and analyze social media performance to inform marketing strategies. Sprout Social has grown significantly since its inception, serving a wide range of clients from small businesses to large enterprises.

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Contact Information

131 S. Dearborn St.Ste. 700

60603 Chicago

United States

📧 customers@sproutsocial.com

☎ (866) 878-3231

🌐 sproutsocial.com

Categories Sproutsocial

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Last update: November 29, 2024

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