Sproutsocial

Sproutsocial - Reviews and experiences

Average rating
7.4 /10
Based on 23 reviews
Dec 2023-May 2024
Star distribution
50
412x
36x
23x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Subscription purchase

Price

Oh my gosh, I had such a terrible experience with them! They charge way too much for their services, but their customer service is seriously lacking. The software is okay, but there are much better companies out there that offer superior service for a more affordable price. I wouldn't recommend spending your money here, eh!

Social media management tool

Price

Sprout is a nifty tool for sharing social media duties among team members. It's great for staying organized and making sure everyone knows what's up. Sure, it can get a bit expensive when you bring on new users, but for us, a small team, it's totally worth it.

Free trial scam

Price

I got tricked by sproutsocial's free trial offer, but it was all a big scam. Even after I gave them my card info for the trial, they still charged me $99.95 without giving me any trial at all. It's a shady business practice that definitely doesn't make me trust them. Luckily, I was wise enough to cancel my card before they could do any more funny business. These "free trials" are always too good to be true.

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About Sproutsocial

Sprout Social, Inc. is a company that provides social media management tools and services. Established in 2010 and headquartered in Chicago, Illinois, its software is designed to help businesses manage their social media channels more efficiently. Sprout Social's offerings include engagement, publishing and scheduling, analytics, and team collaboration tools. The platform supports various social networks, such as Twitter, Facebook, Instagram, LinkedIn, and Pinterest. Its services are tailored to businesses looking to enhance their online presence, engage with customers, and analyze social media performance to inform marketing strategies. Sprout Social has grown significantly since its inception, serving a wide range of clients from small businesses to large enterprises.

Contact Information

131 S. Dearborn St.Ste. 700

60603 Chicago

United States

📧 customers@sproutsocial.com

☎ (866) 878-3231

🌐 sproutsocial.com

Categories Sproutsocial

Last update: November 29, 2024

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