Weebly - Overall Rating based on 18 reviews
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Website renewal payment issue
Eh, so I was trying to update my website on this platform, right? And they went ahead and took my money without even asking! Can you believe it, eh? And now I can't even get into my website! Like, talk about annoying, eh? The worst part is I can't even email them to sort it out. What kind of customer service is that, eh? So frustrating, eh?
Web design platform
The lack of customer support is so frustrating! I've been having problems with my website and trying to contact someone for help has been impossible. I even reached out on social media but got no response. The technology on the platform feels outdated compared to others like WIX. After using this platform for ten years, I'm seriously thinking about switching to a different service.
Online store creation
Setting up an online store with Square was tough, eh? The website builder had complicated architecture and not enough features. Dealing with the lack of customer support was even more frustrating, since the online support was weak and phone support was only for top-tier customers. Lower-tier customers were left without proper help, eh?
Trying to cancel my account
Eh, so I tried to cancel my account 'cause I don't even use it anymore, but oh man, it was a total nightmare! Like, when I tried to cancel it, my account magically redirected to some other company that bought out Weebly. And then that company couldn't even find my details! What's up with that, eh? So then I tried to dispute it with my bank, but they shut it down too. Ugh, I just wanna cancel my account and stop getting charged, ya know?
Account recovery issue
I've been trying to get back into my old account on this website using my email and password but it's been so tough. I've tried resetting my password like a million times but I never get the email to reset it. I even tried using their form online but it wouldn't let me submit it. Then I tried to go to their community but apparently I can't do that unless I'm part of something called "square"? What even is that? I also sent an email to the address they say to use but all I got back was an automatic message saying it's not monitored and giving me the same links to do things that I already tried that didn't work. What's the point of having customer service if it doesn't even exist?
Domain names purchase
In the past, I used to always go to this website when I needed to get a domain name. It was my favourite because it was easy to use and the prices were fair. I could always find a good deal and it didn't break the bank. But, lately, I was really surprised to see that the prices have gone way up. What used to be affordable for me is now crazy expensive. It feels like they've turned their backs on us, their long-time customers. It's really disappointing to see a company put making money ahead of keeping their customers happy.
Website builder purchase
The website builder is honestly not bad at all. It's user-friendly and offers some awesome features you won't easily find elsewhere. But man, the customer support is just brutal. I had a problem trying to invite people to edit my site and no matter how many times I reached out, I never got a helpful answer. It felt like I was talking to a wall. The poor support really ruins the whole experience of using this website builder. It's a shame because the actual product is pretty darn good.
Website builder purchase experience
At first, I was pretty happy with the website builder. It was cheap and simple to use. But as time went on, I started to see some problems. Suddenly, the prices shot up and they didn't stick to our original agreement. On top of that, the customer service was pretty bad. They weren't helpful at all when I had questions or needed help with something. All in all, I wouldn't suggest using this provider because of their high prices and crappy service.
E-commerce platform ease of use
The e-commerce platform was such a blessing for my business. I had been struggling with WordPress for so long, trying to set up my online store. But with this new platform, it was like a breath of fresh air. I don't have to worry about all the technical stuff like coding anymore, and making product pages and categories is a piece of cake. Even setting up taxes and shipping is super easy. The best part for me is the design features - I love being able to show off my creative side through the visuals on my website. Honestly, this e-commerce platform has completely transformed my business.
Reseller account inquiry
The reseller program is full, eh. Can you believe it took almost a whole month just to get this simple info?! What a total waste of time, eh. Don't count on them for quick replies if you're in a rush.
Website building tools
Weebly hides some really important stuff that could really hurt your business. Like, if you want to give customers different shipping choices, you gotta pay extra every month to make sure it's done right. And that extra cost can mess up how well your online store works, which can totally affect how much money you make and what people think of your store.
Website portfolio
My experience with the website builder has been quite frustrating. I've been trying to make my portfolio site look good, but I keep running into problems. The images end up looking blurry and the changes I make don't always save correctly. This has made it really hard to predict how my site will turn out, and it's been super irritating. And now that Square has taken over the platform, things have just gotten worse. They're pushing me to use Square, even though I don't really want to. So now I'm on the hunt for a new website host and builder that will work better for me.
Locked out website
I've had the worst experience with customer service from this company. It's been more than 10 days since I got locked out of my website and I still have no idea why. I've tried reaching out to customer service several times but no luck, can't get a hold of anyone. It's been so frustrating and disappointing dealing with this lack of communication and support.
Hosting company domain issue
I had a bit of a problem with a hosting company that said they were top-notch, but didn't quite deliver. Spent three days going back and forth with tech support, got four different case numbers, and finally realized they don't support VPS name servers or "custom name servers." Because of this, I couldn't park my domain with them, even though they said I could at first.
Multilanguage upgrade payment issue
I had some trouble trying to pay for a multilanguage upgrade on the platform. I tried turning off my VPN, adblockers, and everything else, but PayPal wouldn't load. Even when I tried to use my UK Barclaycard for the credit card payment option, it didn't work. It was really frustrating, and it made me wonder if the platform doesn't work well with UK customers anymore.
Website hosting
I've been using this service for about ten years now, and I've seen some good and bad. Back in the day, it was pretty good and I could easily handle my website. But lately, I've run into a problem where I can't update my payment info. I've tried everything they told me to do, but it's not working. This kind of customer service just isn't okay, especially for us business owners who need our website up and running smoothly. I really suggest checking out other options for website hosting.
Website creation
They are really terrible. I just can't believe it. I reached out for help with some things that weren't working on my site and they totally overreacted and shut it down. It's so frustrating! I had worked really hard on it.
New website creation
I tried out this website builder to make a new site for my small business. At first, everything was going well and I could tweak the design to my liking. But then, I ran into a technical problem that made it impossible for me to log into my account. I tried contacting their customer service multiple times, but never got a response. It was so frustrating not hearing back and feeling like I was on my own. I was left feeling let down and annoyed. I'd suggest other folks think carefully before giving this service a try.
Review with most votes
New website creation
I tried out this website builder to make a new site for my small business. At first, everything was going well and I could tweak the design to my liking. But then, I ran into a ... Read onBy: Josiah