
Weebly - Reviews and experiences
Oct 2023-Mar 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (18)
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Account recovery issue
Account recovery issue
App & PortalI've been trying to get back into my old account on this website using my email and password but it's been so tough. I've tried resetting my password like a million times but I never get the email to reset it. I even tried using their form online but it wouldn't let me submit it. Then I tried to go to their community but apparently I can't do that unless I'm part of something called "square"? What even is that? I also sent an email to the address they say to use but all I got back was an automatic message saying it's not monitored and giving me the same links to do things that I already tried that didn't work. What's the point of having customer service if it doesn't even exist?
E-commerce platform ease of use
E-commerce platform ease of use
App & PortalThe e-commerce platform was such a blessing for my business. I had been struggling with WordPress for so long, trying to set up my online store. But with this new platform, it was like a breath of fresh air. I don't have to worry about all the technical stuff like coding anymore, and making product pages and categories is a piece of cake. Even setting up taxes and shipping is super easy. The best part for me is the design features - I love being able to show off my creative side through the visuals on my website. Honestly, this e-commerce platform has completely transformed my business.
Multilanguage upgrade payment issue
Multilanguage upgrade payment issue
App & PortalI had some trouble trying to pay for a multilanguage upgrade on the platform. I tried turning off my VPN, adblockers, and everything else, but PayPal wouldn't load. Even when I tried to use my UK Barclaycard for the credit card payment option, it didn't work. It was really frustrating, and it made me wonder if the platform doesn't work well with UK customers anymore.
Website hosting
Website hosting
App & PortalI've been using this service for about ten years now, and I've seen some good and bad. Back in the day, it was pretty good and I could easily handle my website. But lately, I've run into a problem where I can't update my payment info. I've tried everything they told me to do, but it's not working. This kind of customer service just isn't okay, especially for us business owners who need our website up and running smoothly. I really suggest checking out other options for website hosting.
About Weebly
Weebly is a web hosting service that specializes in website building and e-commerce solutions for small businesses and entrepreneurs. Founded in 2006 by David Rusenko, Chris Fanini, and Dan Veltri, the company has grown significantly, providing tools that allow users to create high-quality websites and online stores using a simple, drag-and-drop interface. Weebly's platform supports a range of functionalities, including website creation, online store management, and integrated marketing. In 2018, Weebly was acquired by Square, a financial services and mobile payment company, further expanding its resources and services offered to small businesses and individuals looking to establish an online presence.
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Last update: November 29, 2024
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