Weebly

Weebly - Reviews and experiences

Average rating
5.4 /10
Based on 18 reviews
Oct 2023-Mar 2024
Star distribution
50
41x
39x
25x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Website renewal payment issue

Service

Eh, so I was trying to update my website on this platform, right? And they went ahead and took my money without even asking! Can you believe it, eh? And now I can't even get into my website! Like, talk about annoying, eh? The worst part is I can't even email them to sort it out. What kind of customer service is that, eh? So frustrating, eh?

Web design platform

Service

The lack of customer support is so frustrating! I've been having problems with my website and trying to contact someone for help has been impossible. I even reached out on social media but got no response. The technology on the platform feels outdated compared to others like WIX. After using this platform for ten years, I'm seriously thinking about switching to a different service.

Online store creation

Service

Setting up an online store with Square was tough, eh? The website builder had complicated architecture and not enough features. Dealing with the lack of customer support was even more frustrating, since the online support was weak and phone support was only for top-tier customers. Lower-tier customers were left without proper help, eh?

Website builder purchase

Service

The website builder is honestly not bad at all. It's user-friendly and offers some awesome features you won't easily find elsewhere. But man, the customer support is just brutal. I had a problem trying to invite people to edit my site and no matter how many times I reached out, I never got a helpful answer. It felt like I was talking to a wall. The poor support really ruins the whole experience of using this website builder. It's a shame because the actual product is pretty darn good.

Locked out website

Service

I've had the worst experience with customer service from this company. It's been more than 10 days since I got locked out of my website and I still have no idea why. I've tried reaching out to customer service several times but no luck, can't get a hold of anyone. It's been so frustrating and disappointing dealing with this lack of communication and support.

Website creation

Service

They are really terrible. I just can't believe it. I reached out for help with some things that weren't working on my site and they totally overreacted and shut it down. It's so frustrating! I had worked really hard on it.

New website creation

Service

I tried out this website builder to make a new site for my small business. At first, everything was going well and I could tweak the design to my liking. But then, I ran into a technical problem that made it impossible for me to log into my account. I tried contacting their customer service multiple times, but never got a response. It was so frustrating not hearing back and feeling like I was on my own. I was left feeling let down and annoyed. I'd suggest other folks think carefully before giving this service a try.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Weebly

Weebly is a web hosting service that specializes in website building and e-commerce solutions for small businesses and entrepreneurs. Founded in 2006 by David Rusenko, Chris Fanini, and Dan Veltri, the company has grown significantly, providing tools that allow users to create high-quality websites and online stores using a simple, drag-and-drop interface. Weebly's platform supports a range of functionalities, including website creation, online store management, and integrated marketing. In 2018, Weebly was acquired by Square, a financial services and mobile payment company, further expanding its resources and services offered to small businesses and individuals looking to establish an online presence.

Contact Information

🌐 weebly.com

Last update: November 29, 2024

Website
Menu