Webroot - Reviews and experiences
Dec 2023-Oct 2025
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Reviews (49)
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Late delivery, slow support
Late delivery, slow support
TimingNeeded this for a move — bad back, so timing was key. Delivery was late and clumsy, and customer service just passed me around; not much help. Product was alright for the cost, but the slow responses and delivery made it more trouble than it needed to be.
About Webroot
Webroot Inc. is a private American company that provides cybersecurity and threat intelligence services. Founded in 1997 by Steven Thomas, Webroot initially specialized in antivirus software and later expanded its offerings to encompass a wider range of internet security products and services. The company is known for its cloud-based approach to scanning and protecting computers against viruses, spyware, and other online threats. Webroot's product portfolio includes security solutions for consumers, businesses, and managed service providers. In 2019, Webroot was acquired by OpenText, a Canadian company specializing in Information Management solutions. This acquisition has allowed Webroot to further expand its security services and leverage OpenText's extensive resources and global reach.
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Last update: October 26, 2025
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