Avira - Overall Rating based on 32 reviews
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Quick and effective virus protection
This antivirus software is without a doubt the best I've ever used, eh? I was dealing with some pesky viruses causing all sorts of problems on my computer, but this software cleaned and fixed everything in no time. It's fast, efficient, and really gets the job done, eh? I highly recommend it to anyone looking for top-notch virus protection, for sure.
My experience with the customer service
Man, I had the worst time trying to get help from customer service. It was impossible to reach them, no matter what I did. Plus, there's no email to contact them, which is so frustrating. And the support tool not working was a complete nightmare!
New computer, existing antivirus transfer, lack of customer service
I just got a new computer and had to move my antivirus over. They took the payment from my bank, but I couldn't tell which one I had on my Avira account. I tried to reach customer service, but it was a nightmare. I sent two emails and got nothing back. Then I kept getting the same emails, all with ticket #1495119. Even after I replied and explained, all I got were automatic responses. In the end, I had to cancel, but it felt like such a waste of money. It was quite an experience, just not a pleasant one.
Security Software
I don't use Twitter or Facebook, but I'm pretty sure you can reach customer service through the website. You'd think so, right?
Antivirus purchase
Man, I was so pumped to get this antivirus program to keep my computer safe from all the sketchy stuff online. But then when they went to bill me, they couldn't even take the money out! Like, seriously? I signed up at the beginning of the month and they tried to charge me on the 25th. Not cool at all. It was frustrating enough that I had to start a whole new subscription. Who has time for that? Definitely not me. So, I have to give them 3 stars because that billing problem really took away from how awesome their product could have been.
Anti-virus software purchase
I just bought anti-virus software from this company, but I had a bad time with their customer service. I tried to get a refund, but they weren't very helpful and didn't want to give me my money back. Just a heads up, be careful when you're buying stuff from this company.
Effective virus protection
The program works really well. I haven't had any problems with my computer getting viruses or anything like that. But, sometimes it could be easier to figure out what to do, especially for people who are just starting out. For example, I got one of my devices fixed and then my Avira program disappeared, and the Windows virus program was on instead. But, that device was still showing up in my account. It took me a while to figure out how to get the Avira program back on that device, even with some help from your support team.
No more sneaky photo changes
Before, someone kept messing with my photos in my gallery, but now with this thing, no more problems! Thank you so much!
Quick and Easy Anti-virus
I tried out this antivirus software and was thinking of buying it, but in the end I changed my mind. I don't really like services that make you pay monthly, and those daily annoying reminders to "optimize" my system were driving me crazy. I don't want the software to mess up my computer, so now I'm looking for a different antivirus that works better for me.
Lost passwords nightmare
Are you serious? My passwords just disappeared out of nowhere, no warning or anything. And when I ask for help, all I get is some sales pitch or sent to a community forum. Like, really? Are you guys purposely making things hard for us customers? Well, you know what? I quickly switched over to Bitwarden, where my passwords are secure. Goodbye to your unreliable service.
Efficient antivirus software
In today's digital world, there are plenty of threats out there, but thankfully, I haven't had any issues thanks to this awesome antivirus software. It just works quietly in the background, giving me peace of mind. I really like the Identity Assistant feature, it's super helpful. But it's a bummer that the Family subscription only lets you monitor one email address, I need to keep an eye on more than that. The subscription overview layout could be easier to follow too. Also, there's this weird thing with the Prime subscription where the antivirus software says it's not installed, but then when I try to install it, I get a message saying it's already installed.
Free antivirus software
The antivirus software is really good at keeping your computer safe, but sometimes it can be a bit annoying when I'm trying to fix bugs in the programs I made in Visual Studio. Still, I think it's a good choice for people who just want simple protection without having to pay for it.
Quick purchase, faulty installation
I bought something online not long ago and thought everything was okay until I tried to install it. The installation was a total mess and nothing was working right. I attempted to reach out to customer service through the chat option, but the advice I got was unclear and not helpful at all. Dealing with it was so frustrating.
antivirus software
I was trying to update my computer earlier but my antivirus software is being so annoying. Every time I try to update an old program, it just doesn't work properly. Avira is totally ignoring this issue and it is seriously frustrating!
Recent software purchase
My recent software purchase was actually pretty good. It works well and keeps my device safe. The features it comes with are really useful and do everything I need. Sometimes it can use up a lot of my device's power, but it generally works great. I also like that it fixes any mistakes it makes pretty quickly.
Pro version purchase
The Pro version of the security software is pretty good at catching viruses, which is a relief. But sometimes it flags things incorrectly, which is annoying. But, all in all, I'm happy with how it protects my devices. And when I needed help, the customer service folks were actually helpful.
Free antivirus with many features and a free VPN
I've been using this free antivirus from Avira for the past four years, and I have to say, it's really amazing. It offers a lot of features for free, and the VPN that comes with it is pretty good too. The interface is easy to use and navigate, so it's super easy to keep my devices safe from online threats.
Regular computer check-up and optimization
I just got this computer check-up service that covers cleaning, protection, and alerts. It really did a good job keeping my computer in top shape. I liked how detailed and timely the warnings were. Overall, I'm happy with the service.
Installation by another provider, complicated uninstallation, money grab.
This program gets installed by another company without asking if I want it. Trying to uninstall it is way too hard, and it's just annoying for us users. Honestly, it seems like they're just trying to make money off of us.
Subscription renewal
This company doesn't deserve a good review at all. Their customer service is non-existent - I've sent several emails and haven't heard back once. The only thing they seem to be good at is charging my subscription fees on time.
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Antivirus software issues
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