Avira

Avira reviews

32 reviews Verified company
We have verified that the company name, website and contact details match. This helps visitors assess whether the profile is trustworthy. The verification says nothing about the quality of the products or services.
Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
50%
Would buy here again
Ordering
7.0
Service
6.2
Pricing
6.8
Delivery
7.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Quick and effective virus protection

9.5

"This antivirus software is without a doubt the best I've ever used, eh? I was dealing with some pesky viruses causing all sorts of problems on..."

Critical

My experience with the customer service

5.0

"Man, I had the worst time trying to get help from customer service. It was impossible to reach them, no matter what I did. Plus, there's no em..."

Most Voted

Antivirus software issues

6.0

"This antivirus program has been a real pain to deal with, eh. It keeps crashing in the background without giving me a heads up, leaving me wide ope..."

Reviews (32)

Filter Reviews

Would buy here again:
Period:
Sort:

Quick and effective virus protection

B

2 reviews

9.5
Overall Rating
Would buy here again
Yes

This antivirus software is without a doubt the best I've ever used, eh? I was dealing with some pesky viruses causing all sorts of problems on my computer, but this software cleaned and fixed everything in no time. It's fast, efficient, and really gets the job done, eh? I highly recommend it to anyone looking for top-notch virus protection, for sure.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

My experience with the customer service

R

1 reviews

5.0
Overall Rating
Would buy here again
No

Man, I had the worst time trying to get help from customer service. It was impossible to reach them, no matter what I did. Plus, there's no email to contact them, which is so frustrating. And the support tool not working was a complete nightmare!

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
2.0

Do you already have an account?

New computer, existing antivirus transfer, lack of customer service

V

1 reviews

3.0
Overall Rating
Would buy here again
No

I just got a new computer and had to move my antivirus over. They took the payment from my bank, but I couldn't tell which one I had on my Avira account. I tried to reach customer service, but it was a nightmare. I sent two emails and got nothing back. Then I kept getting the same emails, all with ticket #1495119. Even after I replied and explained, all I got were automatic responses. In the end, I had to cancel, but it felt like such a waste of money. It was quite an experience, just not a pleasant one.

Detailed Ratings

Order
4.0
Service
2.0
Price
4.0
Delivery
2.0

Do you already have an account?

Security Software

J

4 reviews

6.0
Overall Rating
Would buy here again
No

I don't use Twitter or Facebook, but I'm pretty sure you can reach customer service through the website. You'd think so, right?

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Antivirus purchase

E

2 reviews

6.0
Overall Rating
Would buy here again
No

Man, I was so pumped to get this antivirus program to keep my computer safe from all the sketchy stuff online. But then when they went to bill me, they couldn't even take the money out! Like, seriously? I signed up at the beginning of the month and they tried to charge me on the 25th. Not cool at all. It was frustrating enough that I had to start a whole new subscription. Who has time for that? Definitely not me. So, I have to give them 3 stars because that billing problem really took away from how awesome their product could have been.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Anti-virus software purchase

M

2 reviews

5.0
Overall Rating
Would buy here again
No

I just bought anti-virus software from this company, but I had a bad time with their customer service. I tried to get a refund, but they weren't very helpful and didn't want to give me my money back. Just a heads up, be careful when you're buying stuff from this company.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

Do you already have an account?

Effective virus protection

L

5 reviews

8.0
Overall Rating
Would buy here again
Yes

The program works really well. I haven't had any problems with my computer getting viruses or anything like that. But, sometimes it could be easier to figure out what to do, especially for people who are just starting out. For example, I got one of my devices fixed and then my Avira program disappeared, and the Windows virus program was on instead. But, that device was still showing up in my account. It took me a while to figure out how to get the Avira program back on that device, even with some help from your support team.

Detailed Ratings

Order
8.0
Service
6.0
Price
10.0
Delivery
8.0

Do you already have an account?

No more sneaky photo changes

B

1 reviews

8.5
Overall Rating
Would buy here again
Yes

Before, someone kept messing with my photos in my gallery, but now with this thing, no more problems! Thank you so much!

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Quick and Easy Anti-virus

R

4 reviews

6.0
Overall Rating
Would buy here again
No

I tried out this antivirus software and was thinking of buying it, but in the end I changed my mind. I don't really like services that make you pay monthly, and those daily annoying reminders to "optimize" my system were driving me crazy. I don't want the software to mess up my computer, so now I'm looking for a different antivirus that works better for me.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
8.0

Do you already have an account?

Lost passwords nightmare

S

15 reviews

2.5
Overall Rating
Would buy here again
No

Are you serious? My passwords just disappeared out of nowhere, no warning or anything. And when I ask for help, all I get is some sales pitch or sent to a community forum. Like, really? Are you guys purposely making things hard for us customers? Well, you know what? I quickly switched over to Bitwarden, where my passwords are secure. Goodbye to your unreliable service.

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

Do you already have an account?

Efficient antivirus software

K

24 reviews

8.0
Overall Rating
Would buy here again
Yes

In today's digital world, there are plenty of threats out there, but thankfully, I haven't had any issues thanks to this awesome antivirus software. It just works quietly in the background, giving me peace of mind. I really like the Identity Assistant feature, it's super helpful. But it's a bummer that the Family subscription only lets you monitor one email address, I need to keep an eye on more than that. The subscription overview layout could be easier to follow too. Also, there's this weird thing with the Prime subscription where the antivirus software says it's not installed, but then when I try to install it, I get a message saying it's already installed.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Free antivirus software

C

5 reviews

9.5
Overall Rating
Would buy here again
Yes

The antivirus software is really good at keeping your computer safe, but sometimes it can be a bit annoying when I'm trying to fix bugs in the programs I made in Visual Studio. Still, I think it's a good choice for people who just want simple protection without having to pay for it.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
10.0

Do you already have an account?

Quick purchase, faulty installation

J

1 reviews

6.5
Overall Rating
Would buy here again
Yes

I bought something online not long ago and thought everything was okay until I tried to install it. The installation was a total mess and nothing was working right. I attempted to reach out to customer service through the chat option, but the advice I got was unclear and not helpful at all. Dealing with it was so frustrating.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
8.0

Do you already have an account?

antivirus software

O

21 reviews

7.5
Overall Rating
Would buy here again
Yes

I was trying to update my computer earlier but my antivirus software is being so annoying. Every time I try to update an old program, it just doesn't work properly. Avira is totally ignoring this issue and it is seriously frustrating!

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
10.0

Do you already have an account?

Recent software purchase

M

1 reviews

9.0
Overall Rating
Would buy here again
Yes

My recent software purchase was actually pretty good. It works well and keeps my device safe. The features it comes with are really useful and do everything I need. Sometimes it can use up a lot of my device's power, but it generally works great. I also like that it fixes any mistakes it makes pretty quickly.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Pro version purchase

P

1 reviews

8.0
Overall Rating
Would buy here again
Yes

The Pro version of the security software is pretty good at catching viruses, which is a relief. But sometimes it flags things incorrectly, which is annoying. But, all in all, I'm happy with how it protects my devices. And when I needed help, the customer service folks were actually helpful.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

Do you already have an account?

Free antivirus with many features and a free VPN

V

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I've been using this free antivirus from Avira for the past four years, and I have to say, it's really amazing. It offers a lot of features for free, and the VPN that comes with it is pretty good too. The interface is easy to use and navigate, so it's super easy to keep my devices safe from online threats.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Regular computer check-up and optimization

L

10 reviews

9.0
Overall Rating
Would buy here again
Yes

I just got this computer check-up service that covers cleaning, protection, and alerts. It really did a good job keeping my computer in top shape. I liked how detailed and timely the warnings were. Overall, I'm happy with the service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Installation by another provider, complicated uninstallation, money grab.

A

1 reviews

5.5
Overall Rating
Would buy here again
No

This program gets installed by another company without asking if I want it. Trying to uninstall it is way too hard, and it's just annoying for us users. Honestly, it seems like they're just trying to make money off of us.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

Do you already have an account?

Subscription renewal

C

17 reviews

6.0
Overall Rating
Would buy here again
No

This company doesn't deserve a good review at all. Their customer service is non-existent - I've sent several emails and haven't heard back once. The only thing they seem to be good at is charging my subscription fees on time.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

Do you already have an account?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Avira

Yes, Avira Operations GmbH & Co. KG is a German multinational company that specializes in security software, primarily antivirus software. Established in 1986 by Tjark Auerbach, Avira has been dedicated to protecting devices and data from malware, viruses, and cyber threats. Over the years, Avira has expanded its offerings to include a range of security solutions for personal and professional use, covering Windows, Mac, Android, and iOS platforms. The company has gained a reputation for its Avira Free Antivirus, a highly rated product known for its efficiency in detecting and neutralizing threats. Avira's product portfolio also encompasses internet security, privacy tools, and performance optimization utilities, catering to a broad audience concerned about online security and digital wellbeing.

🌟 How did Avira shine for you?

Contact Information

🌐 www.avira.com

Categories Avira

Page Statistics

Last update: November 29, 2024

Menu