Webroot - Reviews and experiences
Dec 2023-Oct 2025
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Reviews (49)
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Quick follow-up after a weird flag
Quick follow-up after a weird flag
Follow-upthe form basically echoed the engine verdict and I didn’t see any sign a human looked at it. That annoyed me, especially since other vendors had already cleared the app. I reached out to support and, to their credit, they did reply and said the team reviewed the file and decided to keep the current status. Not the outcome I hoped for, but at least there was actual follow-up and a clear answer, which I can work with. Delivery of that response was reasonable and the agent was polite. Kinda frustrating for devs whose reputations matter, but I appreciate the communication — could be faster, but solid enough.
About Webroot
Webroot Inc. is a private American company that provides cybersecurity and threat intelligence services. Founded in 1997 by Steven Thomas, Webroot initially specialized in antivirus software and later expanded its offerings to encompass a wider range of internet security products and services. The company is known for its cloud-based approach to scanning and protecting computers against viruses, spyware, and other online threats. Webroot's product portfolio includes security solutions for consumers, businesses, and managed service providers. In 2019, Webroot was acquired by OpenText, a Canadian company specializing in Information Management solutions. This acquisition has allowed Webroot to further expand its security services and leverage OpenText's extensive resources and global reach.
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Last update: October 26, 2025
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