UPack

UPack - Reviews and experiences

Average rating
7.4 /10
Based on 20 reviews
Oct 2023-May 2024
Star distribution
57x
42x
37x
22x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (20)

Late pickup, delivery, overcharging

Timing

I wanna tell ya about this awful thing that happened to me recently with this company. The movers showed up 8 hours late for the pickup, then had the nerve to charge me for their lateness. And when they got to the delivery spot, they said my stuff was there when it wasn't, and then overcharged me for storage days. It was such a letdown and so frustrating, eh.

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About UPack

U-Pack is a moving company that offers an affordable, convenient way for individuals to move their belongings across the United States and Canada. Established in 1997, U-Pack operates by delivering a container or trailer to the customer's home, which the customer then has up to three days to pack with their belongings. Once packed, U-Pack arranges for the container or trailer to be transported to the destination address. The customer is responsible for unloading their belongings upon arrival. This self-pack, self-unload model allows U-Pack to offer lower costs compared to traditional full-service moving companies. U-Pack is known for its flexibility, offering solutions for both small and large moves, and its services are often used by people relocating for work, school, or other personal reasons.

Contact Information

8401 McClure Drive

72916 Fort Smith

United States

📧 customercare@upack.com

☎ 1-800-355-1696

🌐 upack.com

Last update: November 29, 2024

Website (Partner link)

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