SwitchBot

SwitchBot reviews

29 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
41%
Would buy here again
Ordering
7.8
Service
6.6
Pricing
6.4
Delivery
6.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Smart home products

9.0

"Just grabbed these wicked smart home gadgets and they're seriously awesome, eh! I can control my lights, curtains, and even my humidifier from..."

Critical

SwitchBot Lock Pro

4.0

"Oh man, ordering from this company was such a nightmare! I waited a whole month for my order and kept getting told it would be here soon, but it ne..."

Most Voted

curtain motor, mini hub, solar panel, switch bu...

6.0

"I recently bought a curtain motor, mini hub, solar panel, and switch button from this company, eh. Let me tell ya, it was a total disaster. The stu..."

Reviews (29)

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Outdoors thermometer and hygrometer

C

7 reviews

4.5
Overall Rating
Would buy here again
No

"The 'icon' doesn't work anymore. It's really annoying to deal with a company that doesn't do what they say and gives lousy customer service. I'd rather go back to the old version with the bug we know about, but there's no way to do that. Even though there's been a bit of improvement in the Vapour-pressure Deficit data, it's still not good enough. Unless this company steps up their customer service game and fixes the software problems, I recommend staying away from their products."

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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curtain motor, mini hub, solar panel, switch button

D

1 reviews

6.0
Overall Rating
Would buy here again
No

I recently bought a curtain motor, mini hub, solar panel, and switch button from this company, eh. Let me tell ya, it was a total disaster. The stuff was garbage right from the get-go. I tried to give 'em a go, but they were full of bugs, not reliable at all, and just plain frustrating to deal with. And to make matters worse, the company somehow convinced Amazon to remove my negative review and block me from posting anything else critical about their products. Pretty shady if you ask me, eh. The app was all over the place and the devices were just not working properly. The marketing was also deceiving cuz they didn't mention the limited functions with Alexa and the steep costs. All in all, a complete waste of money and time, eh. I'd steer clear of this company, for sure.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Wirelessly controlled curtain device

I

6 reviews

5.5
Overall Rating
Would buy here again
No

Oh man, this device totally wrecked my curtain rail! The rail stoppers got knocked off and it even managed to slip past the support hooks. When I called customer service, they just kept feeding me lies and acted like there wasn't anything wrong with the device. Such a pain, not worth it at all.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
4.0

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Smart home product purchase

R

6 reviews

9.0
Overall Rating
Would buy here again
Yes

I just got this really cool smart home gadget from this company, and let me tell you, it's amazing. Setting it up was a breeze, and I can easily control my stuff using the app. It looks super sleek and fits right in with my home decor. I'm really happy with my purchase and would totally suggest this brand to anyone wanting to smarten up their home.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Automated curtain closer

D

23 reviews

5.0
Overall Rating
Would buy here again
No

I bought this automatic curtain closer thing and it's not great. Even after trying to adjust it a bunch of times, it doesn't fully close my curtains and struggles with heavy ones. I couldn't even get my money back because I tried to fix it. I wouldn't suggest this product to anyone else.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
4.0

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Smart home products purchase

B

27 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some smart home gadgets from this company and I gotta say, I'm super impressed with how innovative and high-quality their stuff is. The smart switches, curtain motors, and thermometers all fit right in my house, making things like chores so much easier. Setting them up was a breeze and the app is really easy to use, letting me control everything with no problem. I definitely suggest their products to anyone wanting to upgrade their home to be smarter and more efficient.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Unfair Return Policy

P

1 reviews

5.5
Overall Rating
Would buy here again
No

Can you believe their return policy? I bought something, didn't even open it, and wanted to return it. But get this - they're gonna take $9.99 off for some "shipping fee" even though they didn't give me a return label. Feels like a total scam, eh?

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

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Smart home products

F

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I wasn't sure about buying smart home stuff at first, but after checking out a few different brands, I decided to go for it. Gotta say, I'm really happy with how easy they are to set up and use. Those smart switches are so handy for controlling my lights and appliances with just a tap on my phone. And the curtain motor is a game-changer - now I can open and close my curtains without even getting off the couch. The thermometer and humidifier have also been super helpful in keeping things comfy at home. All in all, I'm pretty impressed with the quality and how well these products work.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Defective product, unsatisfactory support

D

7 reviews

6.0
Overall Rating
Would buy here again
No

I bought this curtain gizmo thingy, and when it came, I found out it was missing some wheels and the battery was dead. The peeps on the support team were totally useless and made the whole process of getting those missing parts a huge pain. They kept asking for pics of my curtain rods before they would even consider sending the replacements.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0

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About SwitchBot

SwitchBot is a technology-oriented company that specializes in designing, developing, and selling smart home products. The brand is particularly known for its innovative devices that can retrofit conventional appliances to make them smart, allowing users to control them via smartphones or voice commands. Their product lineup includes smart switches, curtain motors, humidifiers, and thermometers, among others, aimed at enhancing the convenience and efficiency of daily tasks in the home environment. Founded in 2016, SwitchBot has rapidly gained popularity for its user-friendly and practical smart home solutions, contributing significantly to the evolution of the smart home industry.

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Contact Information

🌐 www.switch-bot.com

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Last update: November 29, 2024

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