ShipStation - Reviews and experiences
Oct 2023-Mar 2024
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Reviews (21)
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Issue with customer support
Issue with customer support
Follow-upI had a terrible experience with customer support, eh. I opened a ticket back in September and didn't hear back until almost three months later. It's brutal to have such bad customer service and make customers wait that long, ya know. Finally, after I reached out again, they fixed the problem, thank goodness.
About ShipStation
ShipStation is a web-based, e-commerce shipping platform designed to streamline and automate the fulfillment process for online retailers. Founded in 2011, ShipStation allows users to import orders from over 100 marketplaces and shopping cart platforms, create shipping labels, and manage customer communication. The platform integrates with major carriers, enabling users to compare rates and delivery times easily. ShipStation aims to simplify shipping for online sellers by providing a suite of tools to efficiently manage orders, track shipments, and analyze business performance. Through its automation features, batch processing, and customizable workflows, ShipStation helps businesses save time and reduce costs associated with e-commerce shipping and fulfillment.
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Last update: November 29, 2024
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