mSPY

mSPY reviews

27 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
67%
Would buy here again
Ordering
8.2
Service
7.6
Pricing
6.6
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Screen recording feature

9.5

"The screen recording feature is amazing! It lets me watch what my kid is up to on their phone, making sure they're safe and well. I'm so ..."

Critical

Regrettable purchase

2.5

"My experience with this company was really disappointing. I thought I was going to get a good monitoring software, but it was a total flop. Even th..."

Most Voted

Location monitoring feature

9.0

"As a parent of a kid who goes to school on their own, that location tracking thing is a game-changer. I can't even explain how relieving it is..."

Reviews (27)

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Payment declined, but resolved by customer service

L

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I ran into a little snag when I was trying to buy the software because my payment got declined. But, this guy Allan Ekman from customer service totally saved the day. He jumped on a chat with me right away and helped me figure out what was going on so that I could buy the 12-month subscription without any issues. I was really impressed by how professional and dedicated Allan was in fixing my problem. It's nice to see a company that really cares about their customers and goes the extra mile to give great service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Faulty software, misleading ads

W

1 reviews

4.0
Overall Rating
Would buy here again
No

Don't bother with that service, it's a waste of time and money. The software never works properly as they say, and eventually, it just stops altogether. Those annoying pop-up ads asking for more money keep coming, even though the software isn't doing its job. I tried for hours to fix it with their help team, but it was useless. Thank goodness I found Astrocoder.1, they helped me get all the info I needed from my partner's device. A quick message on social media was all it took to get everything sorted out.

Detailed Ratings

Order
6.0
Service
4.0
Price
2.0
Delivery
4.0

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Purchase experience described as frustrating and deceptive

R
3.0
Overall Rating
Would buy here again
No

My experience with this company was really disappointing. I didn't choose any extra things when I bought from them, but they still charged me right away. When I contacted customer service, they wouldn't give me my money back, which I thought was pretty sneaky. Plus, the instructions they gave me to set up the service didn't work at all, even though I tried a bunch of times. The tech support team wasn't even available until next month, and the times they had open were super limited, which made it hard for me to move forward. In general, their customer service was not great and the lack of transparency and help from the company left me feeling frustrated and let down.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
2.0

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Monitoring software

Z

1 reviews

6.0
Overall Rating
Would buy here again
No

I was really disappointed with the monitoring software I bought from this company. I thought it would let me check out what my partner was up to on their phone without them knowing, but turns out the app was right there on their device for them to see. Plus, I wasn't too sure about the info it was giving me. So, I did some digging and discovered that realchecker is a way better choice for tracking real locations, calls, social media convos, and other stuff on a phone. I hit them up on Instagram and found their service to be safe, user-friendly, and trouble-free. I tried to get a refund from that other company, but they shot me down, saying it wasn't in line with their policy.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
8.0

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Tracking my wife

M

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought this product to keep tabs on my wife's whereabouts and read her messages. It really came in handy and worked like a charm. With this gadget, I could easily track where she was going and what she was up to, giving me some peace of mind. Thanks a bunch!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Software issue resolution

D

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I just had a software problem and contacted customer service for some help. Rodney Haynes helped me through chat and fixed the issue really quickly with just a little explanation. His customer service skills were really top-notch and I was very grateful. I still need to check if the software is working right, but I'm really impressed with the service I received.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Location monitoring feature

H

27 reviews

9.0
Overall Rating
Would buy here again
Yes

As a parent of a kid who goes to school on their own, that location tracking thing is a game-changer. I can't even explain how relieving it is to always know where my child is. It's like having an extra pair of eyes keeping an eye on them, making sure they're okay. This feature is worth more than gold to me, seriously, it's made a big difference in how I go about my day.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

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About mSPY

mSPY is a software company that provides monitoring and surveillance tools primarily aimed at parents and employers. The company's flagship product, mSpy, is a phone and computer monitoring software designed to track activities such as call logs, text messages, GPS location, and communications on various social media platforms. mSPY's software is often used for parental control purposes, allowing parents to monitor their children's online behavior to ensure their safety. It is also utilized by employers to oversee the use of company-owned devices by employees to protect sensitive business information. The company has been active for several years and has positioned itself as a leader in the monitoring software market, emphasizing legal and ethical use of their products.

Experience Videos

🌟 How did mSPY shine for you?

Contact Information

🌐 www.mspy.com

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Last update: November 29, 2024

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